Nobrega Suzanne, Champagne Nicole J, Azaroff Lenore S, Shetty Karishma, Punnett Laura
Department of Work Environment, University of Massachusetts Lowell, Lowell, Massachusetts, USA.
Department of Community Health and Sustainability, University of Massachusetts Lowell, Lowell, Massachusetts, USA.
J Workplace Behav Health. 2010;25(4):282-295. doi: 10.1080/15555240.2010.518491.
Occupational health literature links stressful working conditions with cardiovascular and other chronic diseases, injuries, and psychological distress. We conducted individual interviews with employee assistance professionals (EAPs) to understand opportunities and barriers for EAPs to address job stress through organization level interventions. EAPs described their primary role as assisting individual employees versus designing company wide interventions. The most salient barriers to organization level interventions cited were lack of access to company management and (for contracted EAPs) perceptions of contract vulnerability. Education about workplace stress interventions may be most effectively directed at EAPs who are already integrated with company level work groups.
职业健康文献将压力大的工作条件与心血管疾病及其他慢性疾病、损伤和心理困扰联系起来。我们对员工援助专业人员（EAP）进行了个人访谈，以了解EAP通过组织层面干预来解决工作压力的机会和障碍。EAP将他们的主要角色描述为协助个体员工，而非设计全公司范围的干预措施。所提及的组织层面干预最突出的障碍是难以接触到公司管理层，以及（对于签约的EAP）对合同易受影响的认知。关于工作场所压力干预的教育可能最有效地针对那些已经融入公司层面工作小组的EAP。
