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父母对儿童故事讲述机器人的接受度:人工智能恐怖谷效应的一种体现

Parental Acceptance of Children's Storytelling Robots: A Projection of the Uncanny Valley of AI.

作者信息

Lin Chaolan, Šabanović Selma, Dombrowski Lynn, Miller Andrew D, Brady Erin, MacDorman Karl F

机构信息

Department of Cognitive Science, University of California, San Diego, CA, United States.

The Luddy School of Informatics, Computing, and Engineering, Indiana University, Bloomington, IN, United States.

出版信息

Front Robot AI. 2021 May 19;8:579993. doi: 10.3389/frobt.2021.579993. eCollection 2021.

Abstract

Parent-child story time is an important ritual of contemporary parenting. Recently, robots with artificial intelligence (AI) have become common. Parental acceptance of children's storytelling robots, however, has received scant attention. To address this, we conducted a qualitative study with 18 parents using the research technique design fiction. Overall, parents held mixed, though generally positive, attitudes toward children's storytelling robots. In their estimation, these robots would outperform screen-based technologies for children's story time. However, the robots' potential to adapt and to express emotion caused some parents to feel ambivalent about the robots, which might hinder their adoption. We found three predictors of parental acceptance of these robots: context of use, perceived agency, and perceived intelligence. Parents' speculation revealed an uncanny valley of AI: a nonlinear relation between the human likeness of the artificial agent's mind and affinity for the agent. Finally, we consider the implications of children's storytelling robots, including how they could enhance equity in children's access to education, and propose directions for research on their design to benefit family well-being.

摘要

亲子故事时间是当代育儿的一项重要仪式。最近,具有人工智能(AI)的机器人已变得很常见。然而,家长对儿童故事讲述机器人的接受度却很少受到关注。为了解决这个问题,我们使用研究技术设计虚构对18位家长进行了一项定性研究。总体而言,家长对儿童故事讲述机器人持复杂但通常积极的态度。在他们看来,这些机器人在儿童故事时间方面将优于基于屏幕的技术。然而,机器人的适应能力和表达情感的潜力让一些家长对机器人感到矛盾,这可能会阻碍它们的应用。我们发现了家长接受这些机器人的三个预测因素:使用情境、感知能动性和感知智能。家长的推测揭示了人工智能的一个恐怖谷:人工主体思维的拟人程度与对该主体的喜爱程度之间的非线性关系。最后,我们考虑了儿童故事讲述机器人的影响,包括它们如何能够增强儿童受教育机会的公平性,并提出了关于其设计的研究方向,以促进家庭幸福。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b18c/8172185/addf004117ae/frobt-08-579993-g001.jpg

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