Industrial & Systems Engineering, Gokongwei College of Engineering, De La Salle University, Manila, Philippines.
College of Nursing, University of the Philippines Manila (UPM), Manila, Philippines.
J Occup Health. 2021 Jan;63(1):e12242. doi: 10.1002/1348-9585.12242.
This study aims to characterize the working environment, stress levels, and psychological detachment of employees working from home during the COVID-19 pandemic in the Philippines and investigate their relationship to productivity and musculoskeletal symptoms.
Structural equation modeling was used to examine the direct effect of workstation characteristics, stress, and musculoskeletal symptoms to productivity and the indirect effect of psychological detachment to productivity. Data were gathered from a survey of employees working from home during the pandemic from different industries (n = 352). Multigroup analysis was also conducted to determine the effect of age, having a spouse, and having children less than 18 years old, to the model.
Ergonomic suitability of the workstation (WES) has a significant effect on musculoskeletal symptoms (MSS) (β = -0.31, SE = 0.06; p < .001). Both workstation suitability (β = -0.24, SE = 0.03; p < .001) and workstation ergonomic suitability (β = -0.18, SE = 0.01; p < .01) inversely affect STR. Psychological detachment has a significant inverse effect on stress (β = -0.31, SE = 0.07; p < .001) and stress has a significant negative effect on productivity (β = -0.13, SE = 0.09; p = .03). Multigroup analyses showed that stress significantly affected the productivity of those without spouses and young employees.
Workstation suitability helps improve the productivity of people working from home while stress negatively affects it. Workstation ergonomic suitability and musculoskeletal symptoms have no significant effect.
本研究旨在描述菲律宾在新冠疫情期间在家办公员工的工作环境、压力水平和心理脱离状态，并调查这些因素与生产力和肌肉骨骼症状之间的关系。
采用结构方程模型检验工作场所特征、压力和肌肉骨骼症状对生产力的直接影响，以及心理脱离对生产力的间接影响。数据来自不同行业在家办公的员工在疫情期间的一项调查（n=352）。还进行了多组分析，以确定年龄、有配偶和有 18 岁以下子女对模型的影响。
工作站的人体工程学适宜性（WES）对肌肉骨骼症状（MSS）有显著影响（β=-0.31，SE=0.06；p<0.001）。工作站适宜性（β=-0.24，SE=0.03；p<0.001）和工作站人体工程学适宜性（β=-0.18，SE=0.01；p<0.01）均对 STR 产生负面影响。心理脱离对压力有显著的负向影响（β=-0.31，SE=0.07；p<0.001），压力对生产力有显著的负向影响（β=-0.13，SE=0.09；p=0.03）。多组分析表明，压力对没有配偶和年轻员工的生产力有显著影响。
工作站适宜性有助于提高在家办公人员的生产力，而压力则对其产生负面影响。工作站人体工程学适宜性和肌肉骨骼症状对生产力没有显著影响。
