在新冠疫情期间于荷兰一家养老院工作：经验与教训
Working in a Dutch nursing home during the COVID-19 pandemic: Experiences and lessons learned.
作者信息
Rutten Johanna E R, Backhaus Ramona, Ph Hamers Jan, Verbeek Hilde
机构信息
Department of Health Services Research, Maastricht University, Care and Public Health Research Institute, Maastricht, The Netherlands.
Living Lab in Ageing and Long-Term Care, Maastricht, The Netherlands.
出版信息
Nurs Open. 2022 Nov;9(6):2710-2719. doi: 10.1002/nop2.970. Epub 2021 Jul 6.
AIMS
To gain insight into how direct care staff in Dutch nursing homes experienced work during the COVID-19 pandemic.
DESIGN
A qualitative study consisting of semi-structured, face-to-face focus groups was conducted using "the active dialogue approach".
METHODS
Participants (n = 29) were care staff from four care teams at Dutch nursing homes. Teams were selected based on the number of COVID-19 infections amongst residents. Data were analysed with conventional content analysis.
RESULTS
Themes emerging from the data were the loss of (daily) working structure, interference between work and private life for direct care staff, the importance of social support by the team and a leader, and the effects on relationship-centred care of the measures. Results offer concrete implications for similar situations in the future: psychological support on-site; autonomy in daily work of care staff; an active role of a manger on the work floor and the importance of relationship-centred care.
目的
深入了解荷兰养老院的直接护理人员在新冠疫情期间的工作体验。
设计
采用“积极对话法”进行了一项定性研究，该研究由半结构化的面对面焦点小组组成。
方法
参与者（n = 29）是荷兰养老院四个护理团队的护理人员。根据居民中新冠病毒感染的数量选择团队。采用常规内容分析法对数据进行分析。
结果
数据中出现的主题包括（日常）工作结构的丧失、直接护理人员工作与私人生活之间的干扰、团队和领导者社会支持的重要性以及这些措施对以关系为中心的护理的影响。研究结果为未来类似情况提供了具体启示：现场心理支持；护理人员日常工作中的自主权；管理者在工作场所的积极作用以及以关系为中心的护理的重要性。
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