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人口统计学特征对工作生活质量与离职意愿关系的调节作用:一项横断面研究

Moderating Effect of Demographic Characteristics on the Relationship between Work Life Quality and Turnover Intention: A Cross-Sectional Study.

作者信息

Al Zamel Luma Ghazi, Abdullah Khatijah Lim, Chan Chong Mei, Piaw Chua Yan

机构信息

Department of Nursing Science, Faculty of Medicine, University of Malaya, Kuala Lumpur, Malaysia.

Department of Nursing Science, School of Medicine and Life Sciences, Sunway University, Selangor, Malaysia.

出版信息

Florence Nightingale J Nurs. 2021 Jun 11;29(2):203-211. doi: 10.5152/FNJN.2021.20069. eCollection 2021 Jun.

DOI:10.5152/FNJN.2021.20069
PMID:34263239
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8245016/
Abstract

AIM

This study aimed to investigate the moderating effect of demographic variables (sex, age, marital status, years of experience, level of education, and income) on the relationship between quality of work life and turnover intention in Malaysian nurses.

METHOD

A descriptive, and cross-sectional design using Brook's quality of nursing work life questionnaire (self-reported) and Porter's anticipated turnover scale was implemented to collect data from 430 randomly selected Malaysian nurses in a teaching hospital's medical, surgical, and special units. The data were analyzed using the structural equation model smart partial least squares and Statistical Package for Social Sciences software services.

RESULTS

The nurses had a moderate level of quality of work life and high level of turnover intention. Sex, number of children, and work wards/units had a moderating effect on turnover intention, after its interaction with quality of work life ( < .05).

CONCLUSION

The study findings highlighted the factors having a moderating effect on turnover intention after its interaction with quality of work life . This knowledge is beneficial for providing guidance to nursing leaders or healthcare departments in hospitals to improve nurses' quality of work life and decrease their turnover intention. Addressing and understanding the demands and needs of nurses in the work environment and the family structure within a quality of work life could affect nurse's retention, leading to a decrease in their turnover intention.

摘要

目的

本研究旨在探讨人口统计学变量(性别、年龄、婚姻状况、工作年限、教育程度和收入)对马来西亚护士工作生活质量与离职意愿之间关系的调节作用。

方法

采用描述性横断面设计,使用布鲁克护理工作生活质量问卷(自填式)和波特预期离职量表,从一家教学医院的内科、外科和特殊科室中随机抽取430名马来西亚护士收集数据。数据采用结构方程模型智能偏最小二乘法和社会科学统计软件服务进行分析。

结果

护士的工作生活质量处于中等水平,离职意愿较高。性别、子女数量和工作科室/单位在与工作生活质量相互作用后,对离职意愿有调节作用(<0.05)。

结论

研究结果突出了与工作生活质量相互作用后对离职意愿有调节作用的因素。这些知识有助于为医院的护理领导或医疗部门提供指导,以提高护士的工作生活质量并降低其离职意愿。在工作生活质量范围内,关注并理解护士在工作环境和家庭结构中的需求,可能会影响护士的留用情况,从而降低其离职意愿。

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