Department of Industrial Engineering, Dokuz Eylul University, Izmir, Turkey.
Ergonomics. 2022 Jan;65(1):3-38. doi: 10.1080/00140139.2021.1953614. Epub 2021 Aug 30.
Process performance measurement (PPM) has become a challenging task for organisations, which have many various processes, in today's globalised world. This challenging task is also remarkable in ergonomics, and combining sustainability with ergonomics can provide beneficial solutions for assessing risks and providing ergonomically favourable conditions for human well-being. In this paper, new ergonomics indicators (EIs) are proposed, classified, and described in detail to overcome this challenge through a systematic literature review that integrates ergonomics and sustainability. By considering sustainability indicators (SIs) selected from the review, the proposed EIs are presented within a three-dimensional structure. This structure enables measuring the performance on various issues in an organisation such as occupational health and safety, decent work, technology, working conditions, employee empowerment and development, charities, innovations, and recycling. Through systematic measurements using these indicators, more traceable and manageable processes can be achieved. Hence, ergonomists or managers can identify and prevent risky conditions practically. This paper proposes ergonomics indicators and detailed descriptions for ensuring sustainable process performance measurement in ergonomics. The sustainability indicators presented as references for these proposals are utilised through selection and consolidation from literature. The ergonomics indicators are structured within a sustainability framework that considers six sustainability sub-dimensions proposed for ergonomics.
在当今全球化的世界中，对于拥有众多不同流程的组织来说，流程绩效衡量（PPM）已经成为一项具有挑战性的任务。这项具有挑战性的任务在人类工效学中也很显著，将可持续性与人类工效学相结合，可以为评估风险和提供有利于人类福祉的人类工效学条件提供有益的解决方案。在本文中，通过整合人类工效学和可持续性的系统文献回顾，提出了新的人类工效学指标（EIs），对其进行了分类和详细描述，以克服这一挑战。通过考虑从综述中选择的可持续性指标（SIs），提出的 EIs 被呈现为三维结构。该结构使组织能够衡量各种问题的绩效，例如职业健康和安全、体面工作、技术、工作条件、员工赋权和发展、慈善事业、创新和回收。通过使用这些指标进行系统测量，可以实现更可追溯和更易于管理的流程。因此，人类工效学家或经理可以实际地识别和预防危险情况。本文提出了人类工效学指标和详细描述，以确保人类工效学中的可持续流程绩效衡量。为这些建议提出的可持续性指标通过从文献中进行选择和整合，作为参考被利用。人类工效学指标是在考虑为人类工效学提出的六个可持续性子维度的可持续性框架内构建的。
