Department of Psychology, University of Milan-Bicocca, 20126 Milano, Italy.
Bicocca Center for Applied Psychology, Department of Psychology, University of Milan-Bicocca, 20126 Milano, Italy.
Int J Environ Res Public Health. 2021 Sep 5;18(17):9366. doi: 10.3390/ijerph18179366.
Organizations are interested in finding new and more effective ways to promote the well-being of their workers, to help their workers manage work-related stress. New technologies (e.g., smartphones) are cheaper, allow more workers to be reached, and guarantee their anonymity. However, not all employees agree on the use of new technological interventions for the promotion of well-being. Consequently, organizations need to investigate technological acceptance before introducing these tools. By considering the technology acceptance model (TAM) framework, we investigate both the influence of workers' perceived usefulness and ease of use on their intentions to use apps that help them managing work stress. Moreover, we contribute to the extension of this model by considering both personal (i.e., self-efficacy, personal innovativeness) and organizational (i.e., organizational support for innovation) variables. Our research involved 251 participants who completed an online self-report questionnaire. The results confirm the central hypothesis of the TAM and the influence of other variables that could influence acceptance of new technologies, such as apps that help manage work stress, and the intentions to use them. These results could help organizations ensure technological acceptance and usage by their workers, increasing the effectiveness of new technologies and interventions to promote well-being.
组织有兴趣寻找新的、更有效的方法来促进员工的福祉，帮助员工管理与工作相关的压力。新技术（例如智能手机）价格更便宜，可以覆盖更多的员工，并保证他们的匿名性。然而，并非所有员工都同意使用新技术干预措施来促进福祉。因此，在引入这些工具之前，组织需要调查技术接受度。通过考虑技术接受模型（TAM）框架，我们研究了员工感知有用性和易用性对他们使用帮助管理工作压力的应用程序的意图的影响。此外，我们通过考虑个人（即自我效能感、个人创新性）和组织（即组织对创新的支持）变量，对该模型进行了扩展。我们的研究涉及 251 名参与者，他们完成了在线自我报告问卷。结果证实了 TAM 的核心假设以及其他变量的影响，这些变量可能会影响新的技术，例如帮助管理工作压力的应用程序的接受程度以及使用这些应用程序的意图。这些结果可以帮助组织确保员工对技术的接受和使用，提高新技术和干预措施促进福祉的效果。
