Capone Vincenza, Marino Leda, Donizzetti Anna Rosa
Department of Humanities, University of Naples Federico II, 80100 Naples, Italy.
Eur J Investig Health Psychol Educ. 2020 Nov 13;10(4):1065-1079. doi: 10.3390/ejihpe10040075.
Communication is a crucial component in all steps of the health care process. Therefore, it is important to have knowledge about the communication skills of the whole health organization. From the socio-cognitive perspective, collective efficacy beliefs are the main indicators of the capacity of functioning of the system. This work aimed to contribute to the validation of the English version of Health Profession Communication Collective Efficacy Scale (HPCCE scale) a self-report questionnaire measuring hospital doctors' beliefs to succeed as a group to meet the needs of internal and external communication and of communication with patients, examining the structure, reliability and convergent validity. This study was a cross-sectional investigation conducted using snowball sampling. The participants were 287 doctors working at different hospitals in UK. Explorative factor analyses and Rasch analysis confirmed the one-factor solution. Results revealed high internal reliability. The HPCCE scale correlated positively with Social Self-Efficacy. The English version of HPCCE is a valid instrument to measure communication efficacy beliefs in hospital, involving different type of doctors. It can contribute to the implementation and evaluation of management interventions in a health organization aimed at its optimization.
沟通是医疗保健过程各个环节的关键组成部分。因此，了解整个医疗组织的沟通技巧非常重要。从社会认知的角度来看，集体效能信念是系统功能运作能力的主要指标。这项工作旨在促进《卫生专业人员沟通集体效能量表》（HPCCE量表）英文版的验证，这是一份自我报告问卷，用于测量医院医生作为一个团队成功满足内部和外部沟通以及与患者沟通需求的信念，同时检验其结构、信度和收敛效度。本研究是一项采用雪球抽样法进行的横断面调查。参与者为英国不同医院的287名医生。探索性因素分析和拉施分析证实了单因素解决方案。结果显示出较高的内部信度。HPCCE量表与社会自我效能呈正相关。HPCCE英文版是一种有效的工具，可用于测量医院中不同类型医生的沟通效能信念。它有助于卫生组织实施和评估旨在实现优化的管理干预措施。
