护患关系的质量及其对护士工作满意度的影响。
The Quality of the Supervisor-Nurse Relationship and Its Influence on Nurses' Job Satisfaction.
作者信息
López-Ibort Nieves, Cañete-Lairla Miguel Angel, Gil-Lacruz Ana Isabel, Gil-Lacruz Marta, Antoñanzas-Lombarte Teresa
机构信息
Miguel Servet University Hospital, 50009 Zaragoza, Spain.
Psychology and Sociology Department, Education Faculty, San Francisco Campus, University of Zaragoza, 50009 Zaragoza, Spain.
出版信息
Healthcare (Basel). 2021 Oct 17;9(10):1388. doi: 10.3390/healthcare9101388.
BACKGROUND
Leader-Member Exchange theory provides strategic information about how to improve the leader's role and nurses' satisfaction on healthcare organizations.
OBJECTIVES
The main objective of this research was to study the quality of the supervisor-nurse relationship in relation to the nurses' job satisfaction. This research also analyses how the relationship between Leader-Member exchanges and nurse job satisfaction could be moderated by other variables, such as nurse psychological empowerment, nurse-perceived organizational support and Leader-Leader Exchange.
METHODS
The sample comprises of 2541 registered nurses who work in public hospitals in the Autonomous Region of Aragon (Spain). Regression analyses were conducted.
RESULTS
The statistically significant results demonstrate the influence that the supervisor's leadership exerts on the job satisfaction of the nurse.
CONCLUSIONS
The moderating variables (Empowerment, Perceived Organizational Support and Leader-Leader relationship) play an important role explaining the job satisfaction of the nurse. Deepening in these relationships could help us implement precise strategies to improve the nurse organizational commitment and the quality of health care performance.
背景
领导-成员交换理论提供了有关如何改善领导者角色以及护士对医疗机构满意度的战略信息。
目的
本研究的主要目的是探讨护士长与护士之间的关系质量与护士工作满意度之间的关联。本研究还分析了领导-成员交换与护士工作满意度之间的关系如何受到其他变量的调节，如护士心理授权、护士感知到的组织支持以及领导-领导交换。
方法
样本包括在西班牙阿拉贡自治区公立医院工作的2541名注册护士。进行了回归分析。
结果
具有统计学意义的结果表明了护士长的领导对护士工作满意度的影响。
结论
调节变量（授权、感知到的组织支持和领导-领导关系）在解释护士工作满意度方面发挥着重要作用。深入研究这些关系有助于我们实施精准策略，以提高护士的组织承诺和医疗服务绩效质量。
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