Narayanan Arunachalam, Altay Nezih
G. Brint Ryan College of Business, University of North Texas, Denton, TX USA.
Driehaus College of Business, DePaul University, Chicago, IL USA.
Ann Oper Res. 2021 Nov 2:1-20. doi: 10.1007/s10479-021-04370-z.
The COVID-19 pandemic disrupted life as usual around the globe. Efforts to control the spread of the virus with lockdowns and border closures pushed millions of people into food and social insecurity. Most research on humanitarian organizations have been dominated by the uncertainty and urgency of disaster response operations. However, some humanitarian organizations also operate in long-term continuous aid programs where efficiency is the key goal. We analyzed the operations of food banks in the Feeding America network and The Salvation Army USA, and found them to be ambidextrous organizations. The ambidextrous humanitarian organizations like food banks and Salvation Army, focus on long-term continuous aid programs, specifically pertaining to the sustenance of the communities they serve, but also play a key part as first responders or as local agencies aiding in disaster relief and response. We propose a framework to analyze disaster, development, and sustenance aid supply chains, and identify future research opportunities.
新冠疫情扰乱了全球的正常生活。通过封锁和关闭边境来控制病毒传播的举措，使数百万人陷入粮食和社会不安全的境地。大多数关于人道主义组织的研究都被灾难应对行动的不确定性和紧迫性所主导。然而，一些人道主义组织也开展长期持续的援助项目，在这些项目中效率是关键目标。我们分析了“美国粮食援助组织网络”中的食品银行以及美国救世军的运作情况，发现它们是具备双元能力的组织。像食品银行和救世军这样具备双元能力的人道主义组织，专注于长期持续的援助项目，特别是与它们所服务社区的生计相关的项目，但同时也作为第一响应者或作为协助救灾及应对的当地机构发挥关键作用。我们提出一个框架来分析灾害、发展和生计援助供应链，并确定未来的研究机会。
