Kaiser Permanente Division of Research, Oakland, California.
Rollins School of Public Health, Emory University, Atlanta, Georgia.
JAMA Netw Open. 2021 Nov 1;4(11):e2132793. doi: 10.1001/jamanetworkopen.2021.32793.
IMPORTANCE: Telemedicine visits can offer patients convenient access to a clinician, but it is unclear whether treatment differs from that with in-person visits or how often patients require in-person follow-up. OBJECTIVE: To examine whether physician prescribing and orders differ between telemedicine and office visits, whether physicians conducting telemedicine visits are more likely to require in-person follow-up, and whether telemedicine visits are associated with more health events. DESIGN, SETTING, AND PARTICIPANTS: This cohort study included all patients who scheduled primary care appointments through the patient portal of a large integrated health care delivery system newly implementing patient-scheduled video telemedicine visits from January 2016 to May 2018. MAIN OUTCOMES AND MEASURES: Adjusted rates of any medication prescribed or laboratory tests or imaging ordered and rates of follow-up health care utilization (in-person visits, emergency department visits, and hospitalizations) within 7 days after the index visit, stratified by index primary care visit type, were generated using multivariable adjustment for patient, access, and clinical characteristics. RESULTS: This study included 1 131 722 patients (611 821 [54%] female; mean [SD] age, 43 [22] years) with 2 178 440 total appointments (307 888 [14%] telemedicine), of which 13.5% were for patients younger than 18 years, 22.2% were for patients 65 years or older, and 54.9% were for female patients. After adjustment, 38.6% (95% CI, 38.0%-39.3%) of video visits, 34.7% (95% CI, 34.5%-34.9%) of telephone visits, and 51.9% (95% CI, 51.8%-52.0%) of office visits had any medication prescribed; laboratory tests or imaging were ordered for 29.2% (95% CI, 28.5%-29.8%) of video visits, 27.3% (95% CI, 27.1%-27.5%) of telephone visits, and 59.3% (95% CI, 59.3%-59.4%) of clinic visits. After adjustment, follow-up visits within 7 days occurred after 25.4% (95% CI, 24.7%-26.0%) of video visits, 26.0% (95% CI, 25.9%-26.2%) of telephone visits, and 24.5% (95% CI, 24.5%-24.6%) of office visits. Adjusted emergency department visits and rates of hospitalizations were not statistically significantly different by primary care index visit type. CONCLUSIONS AND RELEVANCE: In this cohort study of patient self-scheduled primary care telemedicine visits within ongoing patient-physician relationships, prescribing and orders were significantly lower for telemedicine visits than for clinic visits, with slightly higher follow-up office visits for telemedicine but no difference in health events (emergency department visits or hospitalizations). Video or telephone visits may be a convenient and efficient way to access primary care and address patient needs.
重要性:远程医疗访问可为患者提供与临床医生便捷联系的机会,但尚不清楚治疗方法是否与面对面就诊有所不同,或者患者需要多少次面对面随访。 目的:检查远程医疗与门诊就诊之间的医生处方和医嘱是否存在差异,进行远程医疗就诊的医生是否更需要进行面对面随访,以及远程医疗就诊是否与更多的健康事件相关。 设计、地点和参与者:这项队列研究纳入了所有通过大型综合医疗服务提供系统的患者门户预约初级保健的患者,该系统新实施了由患者预约的视频远程医疗就诊,研究时间为 2016 年 1 月至 2018 年 5 月。 主要结局和测量指标:采用多变量调整患者、就诊途径和临床特征后,计算了就诊类型为普通门诊、电话门诊和视频门诊的患者在索引就诊后 7 天内任何药物处方或实验室检查/影像学检查的调整后发生率,以及就诊后 7 天内的医疗利用率(包括面对面就诊、急诊就诊和住院治疗)。 结果:这项研究共纳入了 1131722 名患者(611821 名女性[54%];平均[SD]年龄为 43[22]岁),共进行了 2178440 次就诊(307888 次为远程医疗就诊),其中 13.5%的患者年龄小于 18 岁,22.2%的患者年龄为 65 岁或以上,54.9%的患者为女性。调整后,视频就诊的 38.6%(95%CI,38.0%-39.3%)、电话就诊的 34.7%(95%CI,34.5%-34.9%)和普通门诊就诊的 51.9%(95%CI,51.8%-52.0%)有任何药物处方;实验室检查或影像学检查的比例分别为视频就诊的 29.2%(95%CI,28.5%-29.8%)、电话就诊的 27.3%(95%CI,27.1%-27.5%)和普通门诊就诊的 59.3%(95%CI,59.3%-59.4%)。调整后,7 天内进行随访就诊的比例分别为视频就诊的 25.4%(95%CI,24.7%-26.0%)、电话就诊的 26.0%(95%CI,25.9%-26.2%)和普通门诊就诊的 24.5%(95%CI,24.5%-24.6%)。主要就诊类型与急诊就诊或住院治疗率无统计学差异。 结论和相关性:在这项对正在进行的医患关系中患者自行预约的远程医疗初级保健就诊的队列研究中,与普通门诊就诊相比,远程医疗就诊的处方和医嘱显著减少,而远程医疗就诊的后续普通门诊就诊率略高,但健康事件(急诊就诊或住院治疗)无差异。视频或电话就诊可能是一种便捷且有效的初级保健就诊方式,可以满足患者的需求。
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