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新冠疫情期间在家远程工作的挑战与机遇

Challenges and opportunities of remotely working from home during Covid-19 pandemic.

作者信息

Al-Habaibeh Amin, Watkins Matthew, Waried Kafel, Javareshk Maryam Bathaei

机构信息

Product Innovation Centre, Nottingham Trent University, United Kingdom.

出版信息

Glob Transit. 2021;3:99-108. doi: 10.1016/j.glt.2021.11.001. Epub 2021 Nov 23.

Abstract

The demand of online remote working from home significantly increased in 2020/21 due to the Covid-19 pandemic. This unforeseen situation has forced individuals and organisations to rapidly train employees and adopt the use of on-line working styles, seeking to maintain the same level of productivity as working from the office. The paper outlines a survey conducted amongst people working from home to identify the challenges and opportunities this change in workstyle offers. At the beginning of the pandemic, many employees faced difficulties adapting to using online tools and combining their working hours with daily routines and family commitments. However, the results show that within a short period of time the respondents had managed to develop the necessary experience and knowledge for digital working utilising tools such as collaboration platforms and video conferencing. A large proportion of respondents recognised the advantage of eliminating travelling time when working remotely from home which also has a positive impact on the environment and CO2 emissions. However, some drawbacks have been identified such as the lack of face-to-face discussion and informal meetings during working days. The Self-Determination Theory is discussed within the context of this paper and it has been found that the theory could provide an explanation of the efficient and rapid adaptation of the technology be employees.

摘要

由于新冠疫情,2020/21年对在线远程居家工作的需求大幅增加。这种意外情况迫使个人和组织迅速培训员工并采用在线工作方式,力求保持与在办公室工作时相同的生产力水平。本文概述了一项针对居家工作者开展的调查,以确定这种工作方式的改变所带来的挑战和机遇。在疫情初期,许多员工在适应使用在线工具以及将工作时间与日常事务和家庭责任相结合方面面临困难。然而,结果表明,在短时间内,受访者已设法利用协作平台和视频会议等工具积累了数字工作所需的经验和知识。很大一部分受访者认识到居家远程工作消除通勤时间的好处,这对环境和二氧化碳排放也有积极影响。然而,也发现了一些缺点,比如工作日缺乏面对面讨论和非正式会议。本文在这一背景下讨论了自我决定理论,发现该理论可以解释员工对技术的高效快速适应。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6e75/8626352/90afd4c25238/gr1_lrg.jpg

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