Department of Educational & Social Policy, School of Social Sciences, Humanities and Arts, University of Macedonia, 54636 Thessaloniki, Greece.
Int J Environ Res Public Health. 2021 Dec 3;18(23):12760. doi: 10.3390/ijerph182312760.
A significant amount of emotional labor takes place during teaching. Teaching is a multitasking profession that consists of both cognitive and emotional components, with teachers engaging in emotional labor on a daily basis as an instrumental part of achieving teaching goals and positive learning outcomes. The purpose of the present review was to explore the relationship between emotional labor and burnout in school settings. The review focused specifically on teachers from elementary and high schools, between January 2006 and August 2021, and 21 studies fit the inclusion criteria. Overall, the review of the literature supports the significant associations between burnout and emotional labor with the majority of results pointing to the consistent relationship between surface acting and burnout. However, the results regarding the association of deep acting and naturally felt emotions with burnout were mixed. There is considerable scope for improvement in our study of emotional labor in terms of the study designs we employ, the variables we study and our appreciation of the historical and cultural factors that moderate and mediate the relationship between emotional labor and burnout.
在教学过程中,需要付出大量的情感劳动。教学是一项需要多任务处理的职业,包含认知和情感两个方面,教师在日常工作中需要进行情感劳动,这是实现教学目标和积极学习成果的重要手段。本综述的目的是探讨学校环境中情感劳动与倦怠之间的关系。本综述特别关注中小学教师,时间范围为 2006 年 1 月至 2021 年 8 月,共有 21 项研究符合纳入标准。总的来说,文献综述支持倦怠和情感劳动之间存在显著关联,大多数结果表明表面表现和倦怠之间存在一致的关系。然而,关于深层表现和自然感受的情绪与倦怠之间关联的结果则存在分歧。在我们对情感劳动的研究中,在研究设计、研究变量以及对调节和中介情感劳动与倦怠关系的历史和文化因素的理解方面,还有很大的改进空间。