Schneider Abigail B, Leonard Bridget
Anderson College of Business and Computing Regis University Denver Colorado USA.
Grenon School of Business Assumption University Worcester Massachusetts USA.
J Consum Aff. 2022 Spring;56(1):97-119. doi: 10.1111/joca.12412. Epub 2021 Sep 24.
Mask-wearing has been one of the most prominent, conflicted, and deeply divided issues in the United States during the COVID-19 pandemic. Across two studies, we seek to understand how beliefs and behaviors around mask-wearing are associated with the relationship between anxiety about the coronavirus and feelings of control over one's health outcomes during the pandemic. In Study 1, we find that beliefs in the response efficacy of mask-wearing moderate the relationship between anxiety and control. Study 2 extends these results by investigating the underlying process. Specifically, we find that the relationship between anxiety and control is mediated by self-reported mask-wearing behavior and that the relationship between anxiety and mask-wearing behavior is moderated by consumers' perceived marketplace influence. These findings have important public policy and marketing implications in the context of physical, emotional, and economic well-being.
在新冠疫情期间,戴口罩一直是美国最突出、最具争议且分歧严重的问题之一。通过两项研究,我们试图了解围绕戴口罩的信念和行为如何与疫情期间对新冠病毒的焦虑以及对自身健康结果的控制感之间的关系相关联。在研究1中,我们发现对戴口罩反应效果的信念缓和了焦虑与控制感之间的关系。研究2通过调查潜在过程扩展了这些结果。具体而言,我们发现焦虑与控制感之间的关系由自我报告的戴口罩行为介导,并且焦虑与戴口罩行为之间的关系由消费者感知的市场影响调节。这些发现在身体、情感和经济福祉方面具有重要的公共政策和营销意义。