Liu Zhenya, Chen Cancan, Cui Huizhen, Hu Yanli
Cerebrovascular Department of Henan Provincial People's Hospital, Henan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, China.
Henan Provincial Key Medicine Laboratory of Nursing, Zhengzhou University People's Hospital, Zhengzhou, Henan, China.
Heliyon. 2023 Aug 29;9(9):e19612. doi: 10.1016/j.heliyon.2023.e19612. eCollection 2023 Sep.
In nursing care organizations, nurses' social networks affect their behavior and play an important role in nursing practice. This study aimed to explore the relationships among social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior (OCB) among nurses.
A cross-sectional survey design (one-on-one investigation) was used. The study was conducted among 254 nurses working in 10 nursing units in two hospitals in China from November 2019-February 2020. The participants completed a paper questionnaire that measured social network degree centrality, job satisfaction, work engagement and organizational citizenship behavior. A structural equation model (SEM) was used to analyze the mediating effects of job satisfaction and work engagement. SPSS 22.0 and Amos 21.0 software were used, and the significance level was set at 5% for all analyses.
Social network degree centrality was positively associated with job satisfaction, work engagement and organizational citizenship behavior, and job satisfaction and work engagement had significant positive relationships with organizational citizenship behavior. In addition, social network degree centrality influenced organizational citizenship behavior through the multiple mediating effects of job satisfaction and work engagement.
Improving job satisfaction and work engagement can boost the positive effect of social network degree centrality on OCB.
在护理机构中，护士的社会网络会影响其行为，并在护理实践中发挥重要作用。本研究旨在探讨护士的社会网络中心度、工作满意度、工作投入度与组织公民行为（OCB）之间的关系。
采用横断面调查设计（一对一调查）。2019年11月至2020年2月期间，对中国两家医院10个护理单元的254名护士进行了研究。参与者完成了一份纸质问卷，该问卷测量了社会网络中心度、工作满意度、工作投入度和组织公民行为。采用结构方程模型（SEM）分析工作满意度和工作投入度的中介效应。使用SPSS 22.0和Amos 21.0软件，所有分析的显著性水平均设定为5%。
社会网络中心度与工作满意度、工作投入度和组织公民行为呈正相关，工作满意度和工作投入度与组织公民行为呈显著正相关。此外，社会网络中心度通过工作满意度和工作投入度的多重中介效应影响组织公民行为。
提高工作满意度和工作投入度可以增强社会网络中心度对组织公民行为的积极影响。
