Oberländer Maren, Bipp Tanja
Institute of Psychology, Heidelberg University, Hauptstr. 47-51, 69117, Heidelberg, Germany.
Department of Psychology, Julius-Maximilians-University, Röntgenring 10, 97070, Würzburg, Germany.
Comput Human Behav. 2022 May;130:107172. doi: 10.1016/j.chb.2021.107172. Epub 2021 Dec 30.
In today's world of work, the need for digital communication and collaboration competencies became even more prevalent during the ongoing COVID-19 pandemic. Yet, research and practice are lacking solid measurement instruments assessing digital communication and collaboration competencies of workers so far. Furthermore, it is yet unknown if digital communication and collaboration competencies and other so far known resources indeed act as drivers of work engagement during the pandemic. Based on the Job Demands-Resources (JD-R) model and the conservation of resources theory, we hypothesized that personal (digital communication and collaboration competencies) and job (social support) resources positively influence each other over time, also boosting work engagement. In a cross-lagged study design during the pandemic, we investigated our hypotheses in a sample of German workers ( = 231). Against our expectations, we did not find support for effects from personal or job resources on work engagement over time or effects of the resources influencing each other. Instead, we found high stabilities of digital communication and collaboration competencies and work engagement. Our results provide important insights into the motivational process of individuals working during a pandemic. The theoretical and practical implications for the JD-R model in times of crisis are discussed.
在当今的工作环境中，在持续的新冠疫情期间，数字通信和协作能力的需求变得更加普遍。然而，到目前为止，研究和实践缺乏评估员工数字通信和协作能力的可靠测量工具。此外，数字通信和协作能力以及其他目前已知的资源在疫情期间是否真的是工作投入的驱动因素尚不清楚。基于工作要求-资源（JD-R）模型和资源保存理论，我们假设个人（数字通信和协作能力）和工作（社会支持）资源随着时间的推移会相互产生积极影响，同时也会提高工作投入度。在疫情期间的一项交叉滞后研究设计中，我们在一个德国员工样本（n = 231）中检验了我们的假设。与我们的预期相反，我们没有发现个人或工作资源对工作投入度随时间产生影响，也没有发现资源之间相互影响的效应。相反，我们发现数字通信和协作能力以及工作投入度具有高度稳定性。我们的研究结果为疫情期间工作的个体的动机过程提供了重要见解。讨论了危机时期JD-R模型的理论和实践意义。
