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有效管理区级疟疾控制和消除:实施质量和参与性的过程改进。

Effective management of district-level malaria control and elimination: implementing quality and participative process improvements.

机构信息

HEALTHQUAL, Institute of Global Health Sciences, University of California San Francisco, 550 16th Street, San Francisco, CA, 94158, USA.

Department of Epidemiology and Biostatistics, University of California San Francisco, 550 16th Street, San Francisco, CA, 94158, USA.

出版信息

BMC Public Health. 2022 Jan 20;22(1):140. doi: 10.1186/s12889-021-12322-2.

Abstract

Although it is widely recognized that strong program management is essential to achieving better health outcomes, this priority is not recognized in malaria programmatic practices. Increased management precision offers the opportunity to improve the effectiveness of malaria interventions, overcoming operational barriers to intervention coverage and accelerating the path to elimination. Here we propose a combined approach involving quality improvement, quality management, and participative process improvement, which we refer to as Combined Quality and Process Improvement (CQPI), to improve upon malaria program management. We draw on evidence from other areas of public health, as well as pilot implementation studies in Eswatini, Namibia and Zimbabwe to support the proposal. Summaries of the methodological approaches employed in the pilot studies, overview of activities and an outline of lessons learned from the implementation of CQPI are provided. Our findings suggest that a malaria management strategy that prioritizes quality and participative process improvements at the district-level can strengthen teamwork and communication while enabling the empowerment of subnational staff to solve service delivery challenges. Despite the promise of CQPI, however, policy makers and donors are not aware of its potential. Investments are therefore needed to allow CQPI to come to fruition.

摘要

虽然人们普遍认识到,强有力的项目管理对于实现更好的健康结果至关重要,但这一优先事项在疟疾规划实践中并未得到认可。提高管理精度为提高疟疾干预措施的效果提供了机会,克服了干预措施覆盖面的业务障碍,并加速了消除疟疾的进程。在这里,我们提出了一种综合方法,包括质量改进、质量管理和参与式流程改进,我们称之为联合质量和流程改进(CQPI),以改进疟疾项目管理。我们借鉴了其他公共卫生领域的证据,以及斯威士兰、纳米比亚和津巴布韦的试点实施研究来支持这一提议。提供了试点研究中采用的方法学方法的摘要、活动概述以及从 CQPI 实施中吸取的经验教训。我们的研究结果表明,在地区一级优先重视质量和参与式流程改进的疟疾管理策略可以加强团队合作和沟通,同时使国家以下各级工作人员能够获得授权,以解决服务提供方面的挑战。然而,尽管 CQPI 有很大的潜力,但决策者和捐助者并不了解其潜力。因此,需要进行投资,以使 CQPI 得以实现。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e1e2/8772105/9ba6a0913cfb/12889_2021_12322_Fig1_HTML.jpg

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