Union Hospital, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China.
School of Nursing, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China.
J Nurs Manag. 2022 Sep;30(6):1677-1687. doi: 10.1111/jonm.13567. Epub 2022 Apr 1.
We aim to describe and synthesize the scientific literature on nurses' formal reporting of workplace violence.
Research on reporting workplace violence among nurses is increasing annually, but the evidence from such reports has not been summarized or analysed.
A scoping review was conducted using electronic databases including PubMed, Web of Science, Scopus, CINAHL and Ovid-Embase.
Forty-nine studies were included in this review, and four significant issues pertinent to reporting of workplace violence was identified: (1) the reporting rate is generally low, and oral report is the most popular medium; (2) nurses are often not satisfied with how the organisation handles their report; (3) the reasons affecting reporting are complex and diverse; and (4) few studies have proposed countermeasures to promote reporting formally.
Scholars are paying increasing attention to workplace violence; however, the reporting of workplace violence in real world situations is not being facilitated to inform improvements in managing violence in the workplace. Therefore, more countermeasures conducive to reporting urgently need to be put forward.
Nurse managers are in a pivotal position to encourage reporting by their staff, respond pro-actively and advocate for more streamlined and accessible processes. The findings of this review can provide a basis for nursing managers to better manage workplace violence and improve the reporting rate among nurses.
描述并综合护士正式报告工作场所暴力的科学文献。
每年都有越来越多的关于护士报告工作场所暴力的研究，但这些报告的证据尚未得到总结或分析。
使用电子数据库（包括 PubMed、Web of Science、Scopus、CINAHL 和 Ovid-Embase）进行了范围综述。
本综述共纳入 49 项研究，确定了与工作场所暴力报告相关的四个重要问题：（1）报告率普遍较低，口头报告是最常见的报告方式；（2）护士通常对组织处理其报告的方式不满意；（3）影响报告的原因复杂多样；（4）很少有研究提出促进正式报告的对策。
学者们越来越关注工作场所暴力问题，但现实情况下的工作场所暴力报告并没有得到促进，无法为改善工作场所的暴力管理提供信息。因此，急需提出更多有利于报告的对策。
护士长处于鼓励员工报告的关键位置，应积极响应并倡导更精简、更便捷的报告流程。本综述的研究结果可以为护理管理者更好地管理工作场所暴力和提高护士报告率提供依据。
