Song Linpei, Ma Zhuang, Huang Jun
School of Business Administration, Gachon University, Seongnam-si, South Korea.
International Business School, Chongqing Technology and Business University, Chongqing, China.
Front Psychol. 2022 Feb 9;13:798668. doi: 10.3389/fpsyg.2022.798668. eCollection 2022.
Knowledge sharing (KS) is critical for consulting companies to develop sustainable competitive advantages. While the importance of KS in the information communication technology (ICT) sector has been proved, the assumed linear relationships in KS mechanisms are confronted with KS dilemmas: consultants' intention to maximize personal gains from KS resulting in restrained KS efforts, for fear of losing value after sharing knowledge with colleagues. Drawing on motivation theory and goal orientation perspective, this study examines the roles of learning goal orientation (LGO) and incentive schemes in KS among ICT consultants. The multiple regression analyses of 389 consultants' responses from 14 Chinese and 8 Korean ICT consulting companies demonstrated an inverted U-shape relationship between LGO and knowledge sharing; incentive schemes moderate this relationship. The findings shed light on the knowledge-sharing dilemma, with theoretical implications to research regarding goal-orientation, knowledge sharing, and managerial practices about the motivation and incentives of ICT consultants.
知识共享（KS）对于咨询公司发展可持续竞争优势至关重要。虽然知识共享在信息通信技术（ICT）领域的重要性已得到证实，但知识共享机制中假定的线性关系面临着知识共享困境：顾问们意图从知识共享中最大化个人收益，这导致知识共享努力受到限制，因为担心与同事分享知识后会失去价值。本研究借鉴动机理论和目标导向视角，考察学习目标导向（LGO）和激励计划在ICT顾问知识共享中的作用。对来自14家中国和8家韩国ICT咨询公司的389名顾问的回复进行的多元回归分析表明，学习目标导向与知识共享之间呈倒U形关系；激励计划调节了这种关系。研究结果揭示了知识共享困境，对有关目标导向、知识共享以及ICT顾问激励与动机的管理实践研究具有理论意义。
