Tulane University.
Racial Justice Institute and Center for Men's Health Equity, Georgetown University.
Milbank Q. 2022 Jun;100(2):345-364. doi: 10.1111/1468-0009.12564. Epub 2022 Mar 15.
Policy Points Current efforts to measure and improve trust in health care focus on changing patients' attitudes rather than measuring and improving the trustworthiness of health care organizations and systems. We present a conceptual model to understand and explain the constructs of trust and trustworthiness in the context of health care through the application of existing theories of human behavior. Developing and publicly reporting measures that can enable patients, particularly from historically marginalized groups, to better assess the trustworthiness of providers is necessary to promote health care equity.
政策要点 当前衡量和改善医疗保健信任度的努力侧重于改变患者的态度，而不是衡量和改善医疗保健组织和系统的可信度。我们通过应用现有的人类行为理论，提出了一个概念模型，以理解和解释医疗保健背景下的信任和可信度结构。开发和公开报告能够使患者（特别是来自历史上处于边缘地位的群体）更好地评估提供者可信度的措施对于促进医疗保健公平是必要的。
