Chen Yijun, He Xu, Lu Lei, Gao Xiaoxiao
School of Business, Macau University of Science and Technology, Avenida Wai Long, Taipa, Macao, China.
College of Finance, Guizhou University of Commerce, Guiyang, China.
PLoS One. 2022 Mar 15;17(3):e0265018. doi: 10.1371/journal.pone.0265018. eCollection 2022.
In order to clarify the influence of the paradoxical thinking of leaders on team voice behavior, a moderating mediation model was constructed to explore the mediating role of team cooperation and the moderating effect of team forgiveness climate based on the social exchange theory. Based on the "leader-employee" matching data of 477 employees from 101 teams, SPSS (Statistic Package for Social Science) and AMOS (a macro-micro model of Scotland) were used to analyze the three-stage data linear regression. The research conclusions indicate that: (1) The paradoxical thinking of leaders positively affects team voice behavior; (2) Team cooperation plays a completely mediating role in the relationship between the paradoxical thinking of leaders and team voice behavior; (3) The team forgiveness climate positively moderates the relationship between the paradoxical thinking of leaders and team cooperation, which means that their positive relationship is stronger in a higher forgiveness climate; (4) The team forgiveness climate moderates the mediating role of team cooperation between the paradoxical thinking of leaders and team voice behavior. Compared with a lower forgiveness climate, this moderating mediating effect is significant at a higher forgiveness level. This study clarifies the connection of the paradoxical thinking of leaders to the team voice behavior through team cooperation and has practical insights into how a team forgiveness climate promotes the team voice behavior.
为了厘清领导的悖论思维对团队建言行为的影响，基于社会交换理论构建了一个调节中介模型，以探究团队合作的中介作用以及团队宽恕氛围的调节效应。基于101个团队中477名员工的“领导－员工”匹配数据，运用SPSS（社会科学统计软件包）和AMOS（苏格兰宏观－微观模型）对三阶段数据进行线性回归分析。研究结论表明：（1）领导的悖论思维对团队建言行为具有正向影响；（2）团队合作在领导的悖论思维与团队建言行为的关系中起完全中介作用；（3）团队宽恕氛围正向调节领导的悖论思维与团队合作之间的关系，即宽恕氛围越高，二者的正向关系越强；（4）团队宽恕氛围调节团队合作在领导悖论思维与团队建言行为之间的中介作用。与较低的宽恕氛围相比，这种调节中介效应在较高的宽恕水平上显著。本研究通过团队合作厘清了领导的悖论思维与团队建言行为之间的联系，并对团队宽恕氛围如何促进团队建言行为具有实际启示。
