Junça-Silva Ana, Silva Sónia, Caetano António
Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon, Portugal.
Business Research Unit-BRU (UNIDE-IUL), Lisbon, Portugal.
SN Bus Econ. 2022;2(4):31. doi: 10.1007/s43546-022-00203-8. Epub 2022 Mar 17.
This study aimed to (1) analyze the relationship between the three job crafting dimensions (task, cognitive and relational crafting) and performance; (2) explore whether meaningful work fully mediates the links between the three job crafting dimensions and performance; (3) analyze if presenteeism moderates the indirect effect of meaningful work in the relationship between job crafting and performance. To achieve these goals, we collected data with 146 workers from a town hall. We analyzed the proposed moderated-mediation model using the PROCESS macro. The results showed that (1) the meaning in work mediated the relationship between the three job crafting dimensions and performance; (2) presenteeism moderated the mediated relationship between job crafting and performance via meaningful work, that is, lower levels of presenteeism were positively related to performance, in particular, when the levels of meaning in work were lower. These results show the importance of empowering employees to craft their work, as it appears to increase employees' performance, by enhancing the meaning attributed to the work. Promoting health conditions, at work, also seems to be relevant for performance once it may decrease levels of presenteeism. The cross-sectional design should be regarded as a limitation, and we assessed all the variables through self-reported measures. The present study contributes to the literature by analyzing the relationship of job crafting to performance via meaningful work, within the public administration context. Moreover, this study adds to the literature the conditional effect of presenteeism which has not been discussed in prior studies. This study aids in bridging this gap.
（1）分析三种工作重塑维度（任务、认知和关系重塑）与绩效之间的关系；（2）探究有意义的工作是否完全中介了三种工作重塑维度与绩效之间的联系；（3）分析出勤主义是否调节了有意义的工作在工作重塑与绩效关系中的间接效应。为实现这些目标，我们从一个市政厅收集了146名员工的数据。我们使用PROCESS宏分析了所提出的调节中介模型。结果表明：（1）工作意义中介了三种工作重塑维度与绩效之间的关系；（2）出勤主义调节了通过有意义的工作在工作重塑与绩效之间的中介关系，即较低水平的出勤主义与绩效呈正相关，特别是在工作意义水平较低时。这些结果表明了赋予员工重塑其工作的权力的重要性，因为这似乎通过增强工作赋予的意义来提高员工的绩效。促进工作中的健康状况似乎对绩效也很重要，因为它可能会降低出勤主义水平。横断面设计应被视为一种局限性，并且我们通过自我报告的测量方法评估了所有变量。本研究通过在公共行政背景下分析工作重塑通过有意义的工作与绩效的关系，为文献做出了贡献。此外，本研究在文献中增加了出勤主义的条件效应，这在先前的研究中尚未被讨论。本研究有助于弥合这一差距。
