Samsung Medical Center, Seoul, South Korea.
College of Nursing, Dankook University, Cheonan, South Korea.
J Nurs Manag. 2022 Jul;30(5):1087-1095. doi: 10.1111/jonm.13607. Epub 2022 Mar 31.
Exploring nurses' caring and communication experiences in COVID-19 units.
Frontline nurses play a critical role in providing 24-h bedside nursing care to COVID-19 patients. An in-depth understanding of frontline nurses' lived experiences is necessary to establish appropriate nursing strategies during crises, such as the COVID-19 pandemic.
Qualitative descriptive design with content analysis.
Fifteen nurses were interviewed, and three themes were identified: central role of therapeutic communication, compassion that deepens naturally and expansion of professionalism in nursing.
The nurses proactively provided care for COVID-19 patients, and they acknowledged and accepted their roles in protecting the lives and ensuring the health of their patients daily. The nurses' experiences in COVID-19 units served as an opportunity for ruminating and rediscovering the meaning of nursing.
Hospital policymakers and nurse managers should strive to resolve the communication-related challenges faced by nurses. Standardizing and implementing effective communication strategies should be considered in nursing management.
探索 COVID-19 病房护士的关怀和沟通体验。
一线护士在为 COVID-19 患者提供 24 小时床边护理方面发挥着关键作用。深入了解一线护士的真实体验对于在危机期间（如 COVID-19 大流行期间）制定适当的护理策略至关重要。
采用定性描述设计和内容分析。
对 15 名护士进行了访谈，确定了三个主题：治疗性沟通的核心作用、自然而然深化的同情心以及护理专业的扩展。
护士主动为 COVID-19 患者提供护理，他们承认并接受自己在保护患者生命和确保其健康方面的日常角色。护士在 COVID-19 病房的经历为他们反思和重新发现护理的意义提供了机会。
医院政策制定者和护士管理者应努力解决护士面临的沟通相关挑战。在护理管理中应考虑标准化和实施有效的沟通策略。
