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新冠疫情期间表面行为对医护人员工作压力和认知疲劳的影响:探究社区感的作用

The Effect of Surface Acting on Job Stress and Cognitive Weariness Among Healthcare Workers During the COVID-19 Pandemic: Exploring the Role of Sense of Community.

作者信息

Sousan Arman, Farmanesh Panteha, Zargar Pouya

机构信息

Business Faculty, Girne American University, Karmi, Cyprus.

出版信息

Front Psychol. 2022 Mar 10;13:826156. doi: 10.3389/fpsyg.2022.826156. eCollection 2022.

Abstract

Surface acting (SA) is a heavy emotional and cognitive task practiced by nurses, which has negative consequences on their wellbeing. The shortage of nurses along with the occurrence of the COVID-19 pandemic has worsened the situation. Based on job demands-resources (JD-R) and conservation of resources theories, this study aims to investigate the adverse impact of practicing SA and buffering effect of a sense of community (SOC) on job stress (JS) and cognitive weariness (CW) among Iranian nurses confronting COVID-19. As this study is written within the scope of Frontiers' call for research on "Spirituality in the workplace," the findings suggest that the aforementioned factors are in significant positive relationships. Furthermore, the empirical evidence indicates that there is a significant indirect effect of SA on CW through JS. In addition, results reveal that there is a buffering effect of SOC on the SA and JS relationship, while there is no significant moderation effect regarding the JS and cognitive weariness association. The findings of this study provide theoretical and practical implications within the scope of spirituality in the workplace.

摘要

表面行为(SA)是护士所从事的一项繁重的情感和认知任务,会对他们的幸福感产生负面影响。护士短缺以及新冠疫情的出现使情况更加恶化。基于工作需求-资源(JD-R)理论和资源保存理论,本研究旨在调查伊朗护士在应对新冠疫情时,进行表面行为的不利影响以及社区感(SOC)对工作压力(JS)和认知倦怠(CW)的缓冲作用。由于本研究是在《前沿》关于“职场中的精神性”研究呼吁的范围内撰写的,研究结果表明上述因素存在显著的正相关关系。此外,实证证据表明,表面行为通过工作压力对认知倦怠有显著的间接影响。此外,结果显示社区感对表面行为和工作压力之间的关系有缓冲作用,而对于工作压力和认知倦怠之间的关联没有显著的调节作用。本研究结果在工作场所精神性的范围内提供了理论和实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3a9e/8961440/43a91a3ead8e/fpsyg-13-826156-g001.jpg

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