The University of Sydney, Sydney Health Literacy Lab, Sydney School of Public Health, Sydney, Australia.
The University of Sydney, Sydney Health Literacy Lab, Sydney School of Public Health, Sydney, Australia.
Patient Educ Couns. 2022 Aug;105(8):2793-2800. doi: 10.1016/j.pec.2022.03.028. Epub 2022 Mar 30.
Describe COVID-19 information-seeking experiences for culturally and linguistically diverse groups in Sydney, Australia.
Cross-sectional survey, translated into 11 languages; participants recruited from March 21 to July 9, 2021. Regression models identified factors associated with difficulty finding easy-to-understand COVID-19 information.
Across 708 participants (88% born overseas, 31% poor English proficiency), difficulty finding easy-to-understand COVID-19 information was rated 4.13 for English (95%CI: 3.85-4.41) and 4.36 for non-English language materials (95%CI: 4.07-4.66) (1 easy to 10 hard). Participants who were older (p < 0.001), had inadequate health literacy (p < 0.001), or poor English proficiency (p < 0.001) found it harder to find easy-to-understand English-language COVID-19 information. Those who had greater difficulty finding easy-to-understand non-English COVID-19 information were younger (p = 0.004), had poor English proficiency (p < 0.001), were university-educated (p = 0.05), and had spent longer living in Australia (p = 0.001). They were more likely to rely on friends and family for COVID-19 information (p = 0.02). There was significant variation in information-seeking experiences across language groups (p's < 0.001).
Easy-to-understand and accessible COVID-19 information is needed to meet the needs of people in culturally and linguistically diverse communities.
COVID-19 communication efforts must involve working alongside these communities to leverage existing communication channels and tailor messages.
描述澳大利亚悉尼的文化和语言多样化群体在获取 COVID-19 信息方面的经历。
横断面调查，翻译成 11 种语言；2021 年 3 月 21 日至 7 月 9 日招募参与者。回归模型确定了与寻找易懂的 COVID-19 信息困难相关的因素。
在 708 名参与者中（88%出生在海外，31%英语水平较差），英语（95%CI：3.85-4.41）和非英语语言材料（95%CI：4.07-4.66）的易懂 COVID-19 信息寻找难度分别评为 4.13（1 为容易，10 为困难）和 4.36（1 为容易，10 为困难）。年龄较大（p<0.001）、健康素养不足（p<0.001）或英语水平较差（p<0.001）的参与者发现较难找到易懂的英语 COVID-19 信息。那些发现非英语 COVID-19 信息更难找到易懂的人更年轻（p=0.004）、英语水平较差（p<0.001）、接受过大学教育（p=0.05）、在澳大利亚生活时间较长（p=0.001）。他们更有可能依靠朋友和家人获取 COVID-19 信息（p=0.02）。不同语言群体的信息获取经历存在显著差异（p<0.001）。
需要提供易懂且易于获取的 COVID-19 信息，以满足文化和语言多样化社区的需求。
COVID-19 传播工作必须与这些社区合作，利用现有的传播渠道并调整信息。
