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理解 Z 世代对风险管理的影响——公共行政中 Z 世代价值观、能力和道德的初步看法。

Understanding the Impact of Generation Z on Risk Management-A Preliminary Views on Values, Competencies, and Ethics of the Generation Z in Public Administration.

机构信息

Institute of Public Affairs, Jagiellonian University, 30-348 Kraków, Poland.

Department of Economics and Finance, Jan Kochanowski University, 25-369 Kielce, Poland.

出版信息

Int J Environ Res Public Health. 2022 Mar 24;19(7):3868. doi: 10.3390/ijerph19073868.

Abstract

Gen Z, people born in the Internet age, are entering the labour market and soon will be responsible for public administration. Such a situation creates the need to study their professional motivations and competencies. We aim to determine: (1) What are the motivating factors of Gen Z representatives? (2) What is the factor's structure of competencies of Gen Z employees? (3) Do Gen Z's interest in public administration result from their needs to realise the public interest? These questions are fundamental for the strategy of hiring and training newcomers. This original paper's insights have emerged iteratively based on a systematic literature searching method and data obtained from the surveys ( = 335). Research of Polish representatives of Gen Z showed that their expectations are similar to those found in other countries. However, their responses suggest that ethical issues are not the most important for them. The presence of generation G on the labor market will generate a paradigm shift in the activity of companies and public institutions that will be the employers of these young people. Reconfiguration of the principles of human resource management is necessary so that organizations benefit from the qualities of generation Z-they gravitate towards gamified processes because of mobile-centricity; they are natives of global communication, self-learners, and self-motivators; they appreciate transparency.

摘要

Z 世代,即互联网时代出生的一代人,正在进入劳动力市场,并将很快负责公共管理。这种情况使得研究他们的职业动机和能力变得必要。我们旨在确定:(1)Z 世代代表的动机因素是什么?(2)Z 世代员工的能力因素结构是什么?(3)Z 世代对公共管理的兴趣是否源于他们实现公共利益的需求?这些问题对于招聘和培训新员工的策略至关重要。本原创论文的见解是基于系统文献检索方法和从调查中获得的数据(=335)迭代得出的。对波兰 Z 世代代表的研究表明,他们的期望与其他国家的发现相似。然而,他们的回答表明,对他们来说,道德问题并不是最重要的。世代 G 在劳动力市场的出现将导致公司和公共机构的活动发生范式转变,这些年轻人将成为这些机构的雇主。有必要对人力资源管理的原则进行重新配置,以便组织从 Z 世代的素质中受益——他们因为以移动为中心而倾向于游戏化流程;他们是全球化沟通的原住民、自我学习者和自我激励者;他们欣赏透明度。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/337c/8997496/22f3659d5535/ijerph-19-03868-g001.jpg

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