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健康职业与工作满意度:心理资本对 COVID-19 时代医护人员临床心理压力源管理的影响。

Health Occupation and Job Satisfaction: The Impact of Psychological Capital in the Management of Clinical Psychological Stressors of Healthcare Workers in the COVID-19 Era.

机构信息

Section Psychology, Department of Educational Sciences, University of Catania, 95124 Catania, Italy.

Center of Excellence for the Acceleration of Harm Reduction (COEHAR), University of Catania, 95124 Catania, Italy.

出版信息

Int J Environ Res Public Health. 2022 May 18;19(10):6134. doi: 10.3390/ijerph19106134.

Abstract

The COVID-19 pandemic greatly impacted global health. Frontline healthcare workers involved in the response to COVID-19 faced physical and psychological challenges that threatened their wellbeing and job satisfaction. The pandemic crisis, alongside pre-existing critical issues, exposed healthcare workers to constant emotional fatigue, creating an increased workload and vulnerability to stress. Maintaining such stress levels increased their levels of anxiety, irritability and loneliness. Evidence shows that the Psychological Capital (PsyCap) was a strong protective factor against these stressors. The aim of this study was to analyze the level of job satisfaction among health workers facing the COVID-19 pandemic. The possible antecedent factors to satisfaction and the role that PsyCap plays in preserving and fostering higher levels of job satisfaction were investigated. A total of 527 healthcare workers from different areas of Italy were recruited for the study. The results revealed that psychological stress factors have a considerable impact on job satisfaction. All four predictors (Stress Vulnerability, Anxiety Symptoms, Loneliness and Irritability) had the potential to decrease job satisfaction. Loneliness had a more significant effect than other factors assessed in this study. Moreover, the results showed how PsyCap could decrease the effects of psychological stressors on job satisfaction. Consistent with previous studies, our findings show that PsyCap could alleviate negative impacts in work-related circumstances.

摘要

新冠疫情对全球健康造成了重大影响。参与应对新冠疫情的一线医护人员面临着身心健康方面的挑战,威胁到他们的幸福感和工作满意度。这场大流行危机以及先前存在的关键问题,使医护人员长期处于情绪疲惫状态,工作负荷增加,压力增大。维持这种压力水平会增加他们的焦虑、烦躁和孤独感。有证据表明,心理资本(PsyCap)是应对这些压力源的强有力的保护因素。本研究旨在分析面对新冠疫情的医护人员的工作满意度水平。探讨了满意度的可能前置因素以及 PsyCap 在维持和促进更高水平工作满意度方面的作用。共招募了来自意大利不同地区的 527 名医护人员参与研究。研究结果表明,心理压力因素对工作满意度有相当大的影响。所有四个预测因素(压力易感性、焦虑症状、孤独感和烦躁感)都有可能降低工作满意度。孤独感的影响比本研究评估的其他因素更为显著。此外,研究结果还表明 PsyCap 如何降低心理压力源对工作满意度的影响。与先前的研究一致,我们的研究结果表明,PsyCap 可以减轻工作环境中负面因素的影响。

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