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从多学科团队的角度评估心理社会关怀中心的组织动态。

Assessment of organizational dynamics in a Psychosocial Care Center from the multidisciplinary team's perspective.

机构信息

Universidade Estadual de Maringá. Maringá, Paraná, Brazil.

Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil.

出版信息

Rev Bras Enferm. 2022 Jun 10;75Suppl 3(Suppl 3):e20210323. doi: 10.1590/0034-7167-2021-0323. eCollection 2022.

DOI:10.1590/0034-7167-2021-0323
PMID:35703674
Abstract

OBJECTIVES

to assess organizational dynamics in a Psychosocial Care Center for Alcohol and Drugs from the multidisciplinary team's perspective.

METHODS

an evaluative, qualitative study, supported by the Fourth Generation Assessment theoretical-methodological framework. It was carried out in a Psychosocial Care Center for Alcohol and Drugs from September 2019 to March 2020. Data collection took place through observation, individual open-ended interviews and negotiation sessions. The informants were 12 professionals. Analysis was based on Constant Comparative Method.

RESULTS

it was highlighted as potential of organizational dynamics, being an outpatient service, trying to address the deficiencies of RAPS and understanding the importance of matrix support. Among the challenges are the fragility of teamwork, reception, insufficient training, worker profile and overload.

FINAL CONSIDERATIONS

the importance of understanding the work process and the care flow is highlighted, in order to strengthen the Psychosocial Care Network.

摘要

目的

从多学科团队的角度评估一个酒精和毒品的心理社会关怀中心的组织动态。

方法

这是一项评价性的、定性研究,以第四代评估理论方法框架为支撑。该研究于 2019 年 9 月至 2020 年 3 月在一个酒精和毒品的心理社会关怀中心进行。数据收集通过观察、个体开放式访谈和协商会议进行。受访者为 12 名专业人员。分析基于恒定性比较方法。

结果

该中心作为一个门诊服务,试图解决 RAPS 的不足,并理解矩阵支持的重要性,被强调为组织动态的潜力。挑战包括团队合作的脆弱性、接待、培训不足、工作人员形象和过载。

最终考虑

强调了理解工作流程和护理流程的重要性,以加强心理社会关怀网络。

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引用本文的文献

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Assessment of the Psychosocial Care Center multidisciplinary team from users' and family members' perspective.评估心理社会关怀中心多学科团队从用户和家属的角度。
Rev Bras Enferm. 2023 Aug 21;76(3):e20220645. doi: 10.1590/0034-7167-2022-0645. eCollection 2023.