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新冠疫情期间的远程工作与数字化转型:对员工的经济金融影响及心理驱动因素

Remote working and digital transformation during the COVID-19 pandemic: Economic-financial impacts and psychological drivers for employees.

作者信息

Battisti Enrico, Alfiero Simona, Leonidou Erasmia

机构信息

University of Turin, Turin, Italy.

University of Nicosia, Nicosia, Cyprus.

出版信息

J Bus Res. 2022 Nov;150:38-50. doi: 10.1016/j.jbusres.2022.06.010. Epub 2022 Jun 10.

Abstract

Digital and Information and Communication Technologies (ICTs) and, consequently, remote working have increased since the start of the COVID-19 pandemic. However, workers' economic-financial perception of remote working conditions, such as digital technology and its implementation, has scarcely been researched. Therefore, this study aims to investigate the economic-financial impacts of remote working on labourers. Using a mixed-methods sequential exploratory design, a sample of 976 workers is investigated. This study highlights that the majority of workers experience a negative economic-financial impact due to the additional costs incurred for digital technology and platforms and for utilities as well as the non-payment of overtime and meal vouchers, which are higher than the savings in commuting costs and out-of-pocket expenses. Furthermore, this research emphasizes that psychological-behavioural variables, specifically job satisfaction and technostress, are essential in the choice to continue working remotely after the COVID-19 pandemic. Finally, our results have important theoretical implications related to the existing literature both on the managerial issues connected to digital transformation, with interdisciplinary elements linked to psychological aspects, and on corporate finance topics associated to the economic-financial impacts of remote working.

摘要

自新冠疫情爆发以来,数字技术及信息与通信技术(ICTs)以及远程工作都有所增加。然而,对于远程工作条件(如数字技术及其应用),劳动者的经济财务认知却鲜有研究。因此,本研究旨在调查远程工作对劳动者的经济财务影响。采用混合方法顺序探索性设计,对976名劳动者进行了抽样调查。本研究强调,由于数字技术和平台以及水电费产生的额外成本,以及加班费和餐券未支付,大多数劳动者都经历了负面的经济财务影响,这些成本高于通勤成本和自付费用方面的节省。此外,本研究强调心理行为变量,特别是工作满意度和技术压力,在新冠疫情后继续远程工作的选择中至关重要。最后,我们的研究结果对于现有文献具有重要的理论意义,这些文献既涉及与数字转型相关的管理问题,以及与心理方面相关的跨学科元素,也涉及与远程工作经济财务影响相关的公司财务主题。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d1a4/9186428/2af504ea1f32/gr1_lrg.jpg

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