Department of Nursing Science, SunMoon University, Chungnam, South Korea.
Department of Nursing Science, Shinsung University, Chungnam, South Korea.
Nurs Health Sci. 2022 Sep;24(3):717-725. doi: 10.1111/nhs.12970. Epub 2022 Jul 13.
Nursing handovers represent an important and complex form of communication in healthcare organizations that involve the exchange of patient-related information between nurses. This qualitative descriptive study aimed to identify the intershift handover experiences among nurses working in small and medium-sized hospitals. Focus-group interviews were conducted with 30 nurses who directly participated in patient care in such hospitals in South Korea. The reporting of the study findings adhered to the Consolidated Criteria for Reporting Qualitative Research checklist. The data were analyzed using content analysis. Under the main theme of "baton touch in a relay," 6 categories, 17 subcategories, and 45 codes (concepts) were derived. The six categories were "procedural rituals for shifts," "nonstandardized handover training," "inconsistent handover style," "stress due to handovers," "coping strategies for handovers," and "interruptions of handovers." Nurses in small and medium-sized hospitals strive to improve the quality of handovers by preparing individual-level coping strategies under difficult conditions. This indicates that standardized handover education strategies need to be developed for nurses that are suitable for the personnel systems of small and medium-sized hospitals.
护理交接班是医疗保健组织中一种重要且复杂的沟通形式，涉及护士之间交换与患者相关的信息。本定性描述性研究旨在确定在韩国中小型医院中直接参与患者护理的护士的轮班交接体验。对 30 名护士进行了焦点小组访谈，他们直接参与了这些医院的患者护理。研究结果的报告符合定性研究报告标准清单的要求。使用内容分析法对数据进行了分析。在“接力中的棒交接”的主题下，得出了 6 个类别、17 个子类和 45 个代码（概念）。这 6 个类别是“交接班的程序仪式”、“非标准化的交接培训”、“交接风格不一致”、“交接带来的压力”、“交接的应对策略”和“交接的中断”。在困难的条件下，中小型医院的护士通过准备个人层面的应对策略，努力提高交接班的质量。这表明，需要为适合中小型医院人事系统的护士制定标准化的交接教育策略。
