Lee Yongmi, Kim Hyekyoung, Oh Younjae
College of Nursing, Kangwon National University, 1 Kangwondaehak-gil, Chuncheon-si 24341, Gangwon-do, Republic of Korea.
Graduate School of Health Science, Hallym University, 1 Hallymdaehak-gil, Chuncheon-si 24252, Gangwon-do, Republic of Korea.
Healthcare (Basel). 2023 Dec 8;11(24):3125. doi: 10.3390/healthcare11243125.
(1) Background: Although numerous studies related to communication in a nursing context have been conducted, there is a lack of research considering the effects of personal and organisational communication factors on the self-efficacy for handoffs. This study aimed to identify the impact of communication competence and intra-organisational communication satisfaction on self-efficacy for handoffs among nurses. (2) Methods: This cross-sectional research was conducted between September and October 2018. In total, 203 registered nurses were invited to participate in the study by convenience sampling from five general hospitals in South Korea. Data were analysed using SPSS for -test, one-way analysis of variance, Pearson's correlation coefficients, and multiple regression analysis. (3) Results: In the final regression model, the adjusted R square was significant, explaining 24.2% of the variance in self-efficacy for handoffs (F = 22.43, = 0.001) when the variable horizontal communication ( = 0.282, < 0.001) was included in intra-organisational communication satisfaction. In addition, the longer the nurse's experience in the current unit and the higher the communication competence, the more statistically significant the self-efficacy for handoffs was found to be ( = 0.215, = 0.001 and = 0.180, = 0.008). (4) Conclusions: To enhance the self-efficacy for handoffs, nurse managers should foster an atmosphere that allows their staff nurses to interact freely and establish specific guidelines for handoffs through mutual communication.
(1) 背景：尽管已经开展了许多与护理环境中的沟通相关的研究，但缺乏考虑个人和组织沟通因素对交接班自我效能感影响的研究。本研究旨在确定沟通能力和组织内沟通满意度对护士交接班自我效能感的影响。(2) 方法：本横断面研究于2018年9月至10月进行。通过便利抽样，邀请了韩国五家综合医院的203名注册护士参与研究。使用SPSS进行数据分析，采用t检验、单因素方差分析、Pearson相关系数和多元回归分析。(3) 结果：在最终回归模型中，调整后的R平方显著，当组织内沟通满意度中纳入横向沟通变量（β = 0.282，p < 0.001）时，解释了交接班自我效能感方差的24.2%（F = 22.43，p = 0.001）。此外，护士在当前科室的工作经验越长，沟通能力越高，交接班自我效能感在统计学上越显著（β = 0.215，p = 0.001和β = 0.180，p = 0.008）。(4) 结论：为提高交接班自我效能感，护士长应营造一种氛围，使护士能够自由互动，并通过相互沟通制定具体的交接班指南。
