Zhang Shaoting, Guo Shaohua
School of Marxism, Zhengzhou University of Light Industry, Zhengzhou, China.
School of Social Service and Development, Zhengzhou Normal University, Zhengzhou, China.
Front Psychol. 2022 Jun 14;13:905862. doi: 10.3389/fpsyg.2022.905862. eCollection 2022.
Although servant leadership may be equipped to provide a leadership model that addresses the issues of the modern workforce, little literature is available regarding the relationship between servant leadership and employee brand-based equity. This study contends to address this gap for which data have been collected from the service industry under a cross-sectional research design by distributing 410 questionnaires among the participants, out of which 337 were received back. After discarding the partially filled and incomplete responses, the useable responses were 314. Data were analyzed via the Smart PLS approach by applying the structural equation modeling technique. Results indicate that servant leadership directly increased the employee-based brand equity by the mediating role of interpersonal trust. However, this study has not established the moderating role of an ethical work climate.
尽管仆人式领导可能能够提供一种解决现代劳动力问题的领导模式，但关于仆人式领导与基于员工品牌的公平性之间的关系，相关文献却很少。本研究旨在填补这一空白，为此在横断面研究设计下，从服务业收集数据，向参与者发放了410份问卷，其中收回337份。在剔除部分填写和不完整的回复后，可用回复为314份。通过应用结构方程建模技术，采用Smart PLS方法对数据进行了分析。结果表明，仆人式领导通过人际信任的中介作用直接提高了基于员工的品牌公平性。然而，本研究尚未确立道德工作氛围的调节作用。
