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医院护士和护生对护理参与度的看法——通过沟通课程弥合差距

Views of Hospital Nurses and Nursing Students on Nursing Engagement-Bridging the Gap Through Communication Courses.

作者信息

Huang Qing, Pun Jack

机构信息

School of Foreign Languages, Huizhou University, Huizhou, China.

Department of English, City University of Hong Kong, Kowloon, Hong Kong SAR, China.

出版信息

Front Psychol. 2022 Jun 29;13:915147. doi: 10.3389/fpsyg.2022.915147. eCollection 2022.

Abstract

BACKGROUND

Communicative engagement plays a significant role for effective nurse-patient communication. In the existing college nursing communication training within and outside China, there is a difference between what students are taught and what they can apply in their clinical placements.

AIMS

Using needs analysis, this mixed-methods study explored potential gaps between frontline hospital nurses' and college nursing students' perceptions of nurse-patient communicative engagement, and collated a list of effective engagement strategies for pedagogy.

METHODS

Surveys and interviews were conducted with key stakeholders, including 16 hospital nurses and 60 nursing students. A new scale named Nursing Engagement with Patients Scale (NEPS) was developed and validated to explore stakeholders' views on nursing engagement.

RESULTS

Differences between the views of nurses and students on engagement were identified. While frontline nurses affirmed the importance of engaging with patients while providing nursing care, nursing students were unsure about the concept and role of engagement, and how to enact it. A list of communication strategies that promote engagement was culled from the interviews with the experienced nurses.

IMPLICATIONS

These can be used to inform nursing communication courses to bridge the gap between what nursing students are currently taught and what they will need in the workplace.

摘要

背景

沟通参与对有效的护患沟通起着重要作用。在中国国内外现有的高校护理沟通培训中,学生所学内容与他们在临床实习中能够应用的内容之间存在差异。

目的

本混合方法研究通过需求分析,探讨了一线医院护士与高校护理专业学生在护患沟通参与认知上的潜在差距,并整理出一份有效的教学参与策略清单。

方法

对包括16名医院护士和60名护理专业学生在内的关键利益相关者进行了调查和访谈。开发并验证了一个名为“护患参与量表”(NEPS)的新量表,以探讨利益相关者对护理参与的看法。

结果

确定了护士和学生在参与看法上的差异。虽然一线护士肯定了在提供护理时与患者互动的重要性,但护理专业学生对参与的概念、作用以及如何实施并不确定。从对经验丰富护士的访谈中筛选出了一系列促进参与的沟通策略。

启示

这些可用于为护理沟通课程提供参考,以弥合护理专业学生目前所学内容与他们在工作场所所需内容之间的差距。

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