Ding Qingxiu, Gu Yadi, Zhang Gongrang, Li Xingguo, Zhao Qin, Gu Dongxiao, Yang Xuejie, Wang Xiaoyu
School of Management, Hefei University of Technology, Hefei 230009, China.
Mental Health Education and Counseling Center, University of Shanghai for Science and Technology, Shanghai 200093, China.
Healthcare (Basel). 2022 Jul 25;10(8):1381. doi: 10.3390/healthcare10081381.
Affected by the normalization of the COVID-19 pandemic, people's lives are subject to many restrictions, and they are under enormous psychological and physical pressure. In this situation, health information may be a burden and cause of anxiety for people; thus, the refusal of health information occurs frequently. Health-information-avoidance behavior has produced potential impacts and harms on people's lives. Based on more than 120,000 words of textual data obtained from semi-structured interviews, summarizing a case collection of 55 events, this paper explores the factors and how they combine to lead to avoidance of health information. First, the influencing factors are constructed according to the existing research, and then the fuzzy set qualitative comparative analysis (fsQCA) method is used to discover the configuration relationship of health-information-avoidance behavior. The results show that the occurrence of health-information avoidance is not the result of a single factor but the result of a configuration of health-information literacy, negative emotions, perceived information, health-information presentation, cross-platform distribution, and the network information environment. These findings provide inspiration for reducing the adverse consequences of avoiding health information and improving the construction of health-information service systems.
受新冠疫情常态化影响，人们的生活受到诸多限制，承受着巨大的心理和身体压力。在这种情况下，健康信息可能成为人们的负担和焦虑源；因此，拒绝健康信息的情况频繁发生。健康信息回避行为对人们的生活产生了潜在影响和危害。本文基于从半结构化访谈中获得的12万余字文本数据，总结了55个事件的案例集，探讨了导致回避健康信息的因素及其组合方式。首先，根据现有研究构建影响因素，然后运用模糊集定性比较分析（fsQCA）方法发现健康信息回避行为的构型关系。结果表明，健康信息回避的发生并非单一因素所致，而是健康信息素养、负面情绪、感知信息、健康信息呈现、跨平台传播以及网络信息环境等因素构型的结果。这些发现为减少回避健康信息的不良后果以及完善健康信息服务体系建设提供了启示。
