Gursoy Dogan, Ekinci Yuksel, Can Ali Selcuk, Murray Jessica C
School of Hospitality Business Management, Carson College of Business, Washington State University, United States.
School of Tourism and Hospitality, University of Johannesburg, South Africa.
Tour Manag. 2022 Jun;90:104468. doi: 10.1016/j.tourman.2021.104468. Epub 2021 Dec 8.
This research examines the effectiveness of message framing, message appeal and information content in changing respondents' COVID-19 vaccination intentions through influencing their vaccine risk perceptions. Furthermore, the moderating effect of travel desire on the relationship between vaccine risk perceptions and changing vaccination intentions is examined. In doing so, two rounds of data that were collected from the same respondents. The first survey recorded respondents' vaccination intentions, travel desire and socio demographics. A follow up survey tested cause-and-effect relationships on the proposed relationships using a 2 (message frame: gain, loss) x 2 (message appeal: rational, emotional) ×2 (information content: subjective, objective) between-subjects online experimental design. Findings suggest that loss-framed messages are more effective than gain-framed and emotional-rational messages in reducing risk perceptions and, thus, changing vaccination intentions. Travel desire is found to moderate the effect of vaccine risk perception on vaccination intentions by weakening the negative effect of vaccine risk perception on vaccination intention. Findings show the importance of travel desire along with message framing and message appeal on changing individuals' COVID-19 vaccination intentions in public health communications.
本研究通过影响受访者对疫苗风险的认知,考察信息框架、信息诉求和信息内容在改变受访者新冠疫苗接种意愿方面的有效性。此外,还考察了出行意愿对疫苗风险认知与改变接种意愿之间关系的调节作用。在此过程中,从同一受访者收集了两轮数据。第一次调查记录了受访者的接种意愿、出行意愿和社会人口统计学信息。后续调查使用2(信息框架:获益、损失)×2(信息诉求:理性、情感)×2(信息内容:主观、客观)组间在线实验设计,对所提出关系的因果关系进行了检验。研究结果表明,在降低风险认知从而改变接种意愿方面,损失框架信息比获益框架信息以及情感—理性信息更有效。研究发现,出行意愿通过削弱疫苗风险认知对接种意愿的负面影响,来调节疫苗风险认知对接种意愿的影响。研究结果表明,在公共卫生宣传中,出行意愿以及信息框架和信息诉求对于改变个体的新冠疫苗接种意愿具有重要意义。