Delbosc Alexa, Currie Graham, Jain Taru, Aston Laura
Monash University, Australia.
Transp Policy (Oxf). 2022 Oct;127:15-21. doi: 10.1016/j.tranpol.2022.08.007. Epub 2022 Aug 20.
Significant disruptive events have the potential to change travel behaviour in the long-term. COVID-19 has caused the most significant disruption of travel behaviour in living memory. One of the most notable changes has been the increase in working from home, which was forced upon many workers during lockdowns and 'stay at home' orders. But much is still unknown about the long-term impacts of those changes. This study explores the influence of the COVID-19 pandemic on changing work from behaviours using the Transtheoretical Model of behaviour change. The Transtheoretical Model has been widely used to study behaviour change in health, with some application to travel behaviour change. In this paper, we explore whether people's 'stage of change' before COVID-19 has an impact on their long-term intent to work from home. We found that only 12% of respondents had considered working from home more before COVID, yet those that had were far more likely to intend to work from home in the long term. In addition, we unpack the influence of 'process of change' factors, some of which point to a potential 're-norming' of attitudes toward working from home. Although self-efficacy (feeling capable to work from home) was an important factor, it was not as important as the attitudes of employers and colleagues toward working from home. Implications of the findings for research and practice are explored.
重大的颠覆性事件有可能长期改变出行行为。新冠疫情造成了人们记忆中出行行为最显著的中断。最显著的变化之一是居家办公的增加，这是许多员工在封锁和“居家”令期间被迫实行的。但这些变化的长期影响仍有很多未知之处。本研究使用行为改变的跨理论模型探讨了新冠疫情对工作方式转变的影响。跨理论模型已被广泛用于研究健康方面的行为改变，并在一定程度上应用于出行行为改变。在本文中，我们探讨了新冠疫情之前人们的“改变阶段”是否会对他们长期居家办公的意愿产生影响。我们发现，只有12%的受访者在新冠疫情之前更多地考虑过居家办公，但那些考虑过的人更有可能长期打算居家办公。此外，我们剖析了“改变过程”因素的影响，其中一些因素表明对居家办公的态度可能会“重新规范”。虽然自我效能感（感觉有能力居家办公）是一个重要因素，但它不如雇主和同事对居家办公的态度重要。本文探讨了研究结果对研究和实践的启示。
