Gao Meiyuzi, Boehm-Davis Deborah A
Meta, Redmond, Washington USA.
Virtual Real. 2023;27(2):699-716. doi: 10.1007/s10055-022-00678-8. Epub 2022 Aug 25.
As new methods for interacting with systems are being developed for use within augmented or virtual reality, their impact on the quality of the user's experience needs to be assessed. Although many instruments exist for evaluating the overall user experience or the computer interface used to complete tasks, few provide measures that can be used to evaluate the specific forms of interaction typically used in these environments. This paper describes the development of a customizable questionnaire for measuring the subjective user experience that focuses on the quality of the interactions with objects in augmented reality/virtual reality (AR/VR) worlds, which we are calling the Customizable Interactions Questionnaire, or (CIQ). The final questionnaire measures five factors that are related to user satisfaction while using the system: quality of interactions, assessment of task performance, comfort, quality of sensory enhancements, and consistency with expectations.
随着用于增强现实或虚拟现实环境中与系统交互的新方法不断涌现，需要评估它们对用户体验质量的影响。尽管有许多工具可用于评估整体用户体验或用于完成任务的计算机界面，但很少有工具能提供可用于评估这些环境中通常使用的特定交互形式的指标。本文描述了一种可定制问卷的开发，该问卷用于测量主观用户体验，重点关注与增强现实/虚拟现实（AR/VR）世界中的对象交互的质量，我们将其称为可定制交互问卷（CIQ）。最终问卷测量了与用户使用系统时的满意度相关的五个因素：交互质量、任务绩效评估、舒适度、感官增强质量以及与预期的一致性。
