Zhou Shuai, Wang Yibo
School of Economics and Management, Zhoukou Normal University, Zhoukou, China.
Asia Europe Institute, University of Malaya, Kuala Lumpur, Malaysia.
Front Psychol. 2022 Aug 22;13:977381. doi: 10.3389/fpsyg.2022.977381. eCollection 2022.
Although extensive research has been conducted on promoting pro-environmental behaviors among consumers, little is known about whether and how negative anthropomorphic message framing (NAMF) and nostalgia affect pro-environmental behavior. To provide a framework for explaining pro-environmental behavior, this study integrates protection motivation theory, the stimulus-organism-response model, and message framing. To create the model of the influences on pro-environmental behavior, NAMF was employed as the external stimulus; the sense of environmental responsibility, environmental empathy, perceived threat, and perceived vulnerability as the psychological and cognitive response factors; pro-environmental behavior as the final decision of consumers; and nostalgia as the moderating variable. An online questionnaire was distributed and 380 usable questionnaires were collected using convenience sampling and analyzed using two complementary approaches: partial least squares structural equation modeling (PLS-SEM) and necessary condition analysis (NCA). PLS-SEM results showed that pro-environmental behavior was significantly affected by NAMF (β = 0.313, -value = 5.583), environmental responsibility (β = 0.207, -value = 3.994), and perceived threats (β = 0.252, -value = 4.889). Meanwhile, an increase in nostalgia increased the effect of NAMF and environmental responsibility on pro-environmental behavior. The NCA results revealed that NAMF ( = 0.108, < 0.001) and perceived threat ( = 0.209, < 0.001) were key factors of pro-environmental behavior. In addition, for high level of pro-environmental behavior (>80%), NAMF (12.1%) and perceived threat (39.6%) are required. Finally, we offer several suggestions based on the results of our empirical research. For example, marketing and service offerings should be tailored to the needs of masses with different nostalgic tendencies to enhance their pro-environmental behaviors.
尽管在促进消费者的亲环境行为方面已经进行了广泛的研究,但对于负面拟人化信息框架(NAMF)和怀旧情绪是否以及如何影响亲环境行为,我们却知之甚少。为了提供一个解释亲环境行为的框架,本研究整合了保护动机理论、刺激-机体-反应模型和信息框架。为了创建亲环境行为影响模型,将NAMF作为外部刺激;将环境责任感、环境同理心、感知威胁和感知脆弱性作为心理和认知反应因素;将亲环境行为作为消费者的最终决策;并将怀旧情绪作为调节变量。通过便利抽样分发了一份在线问卷,收集到380份可用问卷,并采用两种互补方法进行分析:偏最小二乘结构方程模型(PLS-SEM)和必要条件分析(NCA)。PLS-SEM结果表明,亲环境行为受到NAMF(β = 0.313,p值 = 5.583)、环境责任感(β = 0.207,p值 = 3.994)和感知威胁(β = 0.252,p值 = 4.889)的显著影响。同时,怀旧情绪的增加增强了NAMF和环境责任感对亲环境行为的影响。NCA结果显示,NAMF(p = 0.108,p < 0.001)和感知威胁(p = 0.209,p < 0.001)是亲环境行为的关键因素。此外,对于高水平的亲环境行为(>80%),需要NAMF(12.1%)和感知威胁(39.6%)。最后,我们根据实证研究结果提出了一些建议。例如,营销和服务产品应根据具有不同怀旧倾向的大众的需求进行定制,以增强他们的亲环境行为。