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生态旅游目的地忠诚度:感知价值和体验在构建目的地依恋与公平感中的作用以及目的地记忆的调节作用

Eco-destination loyalty: Role of perceived value and experience in framing destination attachment and equity with moderating role of destination memory.

作者信息

Mengkebayaer M, Nawaz Muhammad Asim, Sajid Muhammad Umar

机构信息

Tourism College, Inner Mongolia Normal University, Hohhot, China.

School of Management, University of Science and Technology of China, Hefei, China.

出版信息

Front Psychol. 2022 Aug 23;13:908798. doi: 10.3389/fpsyg.2022.908798. eCollection 2022.

DOI:10.3389/fpsyg.2022.908798
PMID:36081735
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9445669/
Abstract

This research article aims to evaluate the characteristics of ecotourism destination loyalty in light of destination attachment, destination equity framed by perceived value, and tourist experience. Thus, the attributes of ecotourism destination branding in formulating tourist loyalty are examined. The study is of significant importance for developing economies having natural tourist destinations. A total of 358 questionnaires were filled through wjx, and a SmartPLS-based structural equation modeling tool was used to analyze the data obtained from eco-tourists. The software is essential for complex structural models, including multiple indicators, and relationships. The empirical results exhibit that perceived value and tourist experience significantly contribute to destination loyalty and equity, eventually influencing tourist destination loyalty. Moreover, destination memory moderates the relationship between destination attachment, destination equity, and destination loyalty. Further, destination attachment and destination equity mediate the relationship between the perceived value, experience, and destination loyalty. Additionally, the study extends the tourist consumption theory to the ecotourism literature. Besides the theoretical contribution, the study makes a practical contribution to practitioners. For instance, perceived value is a prime contributor to tourist destination loyalty. In perceived value, the most important factor is good value for money. Such practical contribution will provide a pathway to the strategic formation of business.

摘要

本文旨在从目的地依恋、基于感知价值构建的目的地公平性以及游客体验的角度评估生态旅游目的地忠诚度的特征。因此,研究了生态旅游目的地品牌塑造中影响游客忠诚度的属性。该研究对于拥有自然旅游目的地的发展中经济体具有重要意义。通过问卷星共收集了358份问卷,并使用基于SmartPLS的结构方程建模工具对从生态旅游者那里获得的数据进行分析。该软件对于包含多个指标和关系的复杂结构模型至关重要。实证结果表明,感知价值和游客体验对目的地忠诚度和公平性有显著贡献,最终影响游客对旅游目的地的忠诚度。此外,目的地记忆调节了目的地依恋、目的地公平性与目的地忠诚度之间的关系。此外,目的地依恋和目的地公平性在感知价值、体验与目的地忠诚度之间起中介作用。此外,该研究将游客消费理论扩展到了生态旅游文献中。除了理论贡献外,该研究还为从业者做出了实际贡献。例如,感知价值是游客对旅游目的地忠诚度的主要贡献因素。在感知价值中,最重要的因素是性价比高。这样的实际贡献将为企业的战略形成提供一条途径。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/29a4ea2c22d5/fpsyg-13-908798-g0003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/eebde381eb0d/fpsyg-13-908798-g0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/da678801ee7c/fpsyg-13-908798-g0002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/29a4ea2c22d5/fpsyg-13-908798-g0003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/eebde381eb0d/fpsyg-13-908798-g0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/da678801ee7c/fpsyg-13-908798-g0002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8319/9445669/29a4ea2c22d5/fpsyg-13-908798-g0003.jpg

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本文引用的文献

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Psychol Res. 2018 Nov;82(6):1027-1038. doi: 10.1007/s00426-017-0891-5. Epub 2017 Jul 8.
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Working memory and vigilance: evidence from normal aging and Alzheimer's disease.工作记忆与警觉性:来自正常衰老和阿尔茨海默病的证据。
Brain Cogn. 1999 Oct;41(1):87-108. doi: 10.1006/brcg.1999.1097.
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Welcome to the experience economy.欢迎来到体验经济时代。
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