Xue Jianping, Zhou Zhimin, Majeed Salman, Chen Ruixia, Zhou Nan
College of Management, Shenzhen University, Shenzhen, China.
School of Economics and Management, Yibin University, Yibin, China.
Front Psychol. 2022 Jul 1;13:895136. doi: 10.3389/fpsyg.2022.895136. eCollection 2022.
The tourist experience is a core indicator of destination management for the comprehensive evaluation of destination value. Tourist experience and tourist inspiration are important concepts in the stream of research on destination marketing and management. However, these relationships remained under-explored in the extant literature. This study examined the impact of tourist experience on tourist inspiration under the moderating impact of destination familiarity. To achieve the objective of this study, data were collected online from 622 Chinese tourists. We employed partial least squares structural equation modeling (PLS-SEM) to statistically analyze the gathered data. Findings show that four types of tourist experiences, namely education, esthetics, entertainment, and escapism, significantly and positively influenced the inspired-by state of tourist inspiration, which further influenced the inspired-to-state of tourist inspiration. Destination familiarity exerted a significantly negative moderating impact on the relationship between education experience and inspired-by state of tourist inspiration. Sensitivity analysis presents that education experience was the strongest predictor of the inspired-by state followed by aesthetics, escapism, and entertainment facets of the tourist experience. Findings contribute to the theory and practice of tourism management with a robust interpretation of tourist experience, tourist inspiration, and destination familiarity to solidify the effective management of tourist destinations. Limitations and future research directions are noted.
旅游体验是目的地管理的核心指标,用于对目的地价值进行综合评估。旅游体验和旅游灵感是目的地营销与管理研究领域的重要概念。然而,这些关系在现有文献中仍未得到充分探讨。本研究考察了在目的地熟悉度的调节作用下,旅游体验对旅游灵感的影响。为实现本研究目标,通过网络收集了622名中国游客的数据。我们采用偏最小二乘结构方程模型(PLS-SEM)对收集到的数据进行统计分析。研究结果表明,教育、美学、娱乐和逃避现实这四种旅游体验类型对旅游灵感的“受启发状态”有显著的正向影响,进而影响旅游灵感的“激发状态”。目的地熟悉度对教育体验与旅游灵感的“受启发状态”之间的关系具有显著的负向调节作用。敏感性分析表明,教育体验是“受启发状态”最强的预测因素,其次是旅游体验的美学、逃避现实和娱乐方面。研究结果通过对旅游体验、旅游灵感和目的地熟悉度的有力阐释,为旅游管理的理论与实践做出了贡献,以巩固对旅游目的地的有效管理。同时指出了研究的局限性和未来研究方向。