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采纳移动医疗服务的行为意愿:移动自我效能感的调节作用。

The behavioral intention to adopt mobile health services: The moderating impact of mobile self-efficacy.

机构信息

School of Business Administration, Fujian Jiangxia University, Fuzhou, China.

School of Economics and Management, Jiangxi University of Science and Technology, Ganzhou, China.

出版信息

Front Public Health. 2022 Sep 27;10:1020474. doi: 10.3389/fpubh.2022.1020474. eCollection 2022.

Abstract

This study explored the moderating impact of mobile self-efficacy on the adoption of mobile health services. The UTAUT was used as the theoretical foundation for this study. The results have indicated that mobile self-efficacy was significant in moderating the impact of both performance expectancy (β = -0.005, < 0.05) and effort expectancy (β = -010, < 0.05) on the adoption of mobile health services. In addition, it was revealed to our surprise that both performance (β = 0.521, = 9.311, > 0.05) and effort expectancy (β = 0.406, = 7.577, > 0.05) do not determine the behavioral intention to use mobile health services. Effort expectancy and behavioral intention to use were also, respectively, not significant in influencing performance expectancy (β = 0.702, = 12.601, > 0.05) and intention to recommend the adoption of mobile health services (β = 0.866, = 13.814, > 0.05). Mobile self-efficacy, however, was found to significantly predict the citizen's intention to recommend the adoption of mobile health services (β = 0.139, = 2.548, < 0.05). The implications of these findings on mobile health are discussed.

摘要

本研究旨在探讨移动自我效能感对移动医疗服务采纳的调节作用。本研究以 UTAUT 为理论基础。研究结果表明,移动自我效能感在调节绩效期望(β=-0.005, < 0.05)和努力期望(β=-0.10, < 0.05)对移动医疗服务采纳的影响方面具有显著作用。此外,令我们惊讶的是,绩效期望(β=0.521, = 9.311, > 0.05)和努力期望(β=0.406, = 7.577, > 0.05)均不能决定使用移动医疗服务的行为意向。努力期望和使用行为意向也分别不能显著影响绩效期望(β=0.702, = 12.601, > 0.05)和采纳移动医疗服务的推荐意向(β=0.866, = 13.814, > 0.05)。然而,移动自我效能感被发现可以显著预测公民采纳移动医疗服务的推荐意向(β=0.139, = 2.548, < 0.05)。本文讨论了这些发现对移动医疗的意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6596/9553028/54ec5b420c5f/fpubh-10-1020474-g0001.jpg

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