Department of Economics, University of Genova, Genova, Italy.
Department of Economics, University of Verona, Verona, Italy.
PLoS One. 2022 Oct 26;17(10):e0275334. doi: 10.1371/journal.pone.0275334. eCollection 2022.
Using a unique survey of more than 7,000 respondents conducted immediately after the first wave of the COVID-19 pandemic in Italy, we investigate potential drivers of the job satisfaction of healthcare workers. Relying on a representative sample of Italian physicians and nurses, we show that, in addition to personal characteristics (e.g., age, gender, health status), contextual factors (i.e., working conditions) play the leading role in explaining variation in the level of satisfaction (58%). In particular, working in a high-quality facility increases worker satisfaction and willingness to remain in the profession, and in the current medical specialization, while working in a province with a perceived shortage of medical personnel yields the opposite result. Direct experience with COVID-19 (e.g., having tested positive) is not significantly correlated with the level of job satisfaction, which is instead significantly reduced by changes in the working conditions caused by the health emergency.
利用意大利 COVID-19 大流行第一波后对 7000 多名受访者进行的一项独特调查，我们研究了医疗工作者工作满意度的潜在驱动因素。基于意大利医生和护士的代表性样本，我们表明，除了个人特征（如年龄、性别、健康状况）外，背景因素（即工作条件）在解释满意度水平的变化方面起着主导作用（58%）。特别是，在高质量的医疗机构工作会增加员工的满意度和继续从事该职业的意愿，以及在当前的医疗专业领域，而在医疗人员短缺的省份工作则会产生相反的结果。与 COVID-19 的直接接触（例如，检测呈阳性）与工作满意度没有显著相关性，而工作条件的变化则因卫生紧急情况而显著降低了工作满意度。
