Department of Management & Marketing, Swinburne University of Technology, Hawthorn, VIC 3122, Australia.
Griffith Business School, Griffith University, Brisbane, QLD 4111, Australia.
Int J Environ Res Public Health. 2022 Oct 19;19(20):13505. doi: 10.3390/ijerph192013505.
This paper investigates the links between the psychological contract and organizational justice variables on to performance behaviors through the mechanisms of engagement, job satisfaction and psychological distress, beyond the perception-oriented individual factor of negative affectivity. Nursing staff ( = 273) from a medium to large Australian hospital completed a self-report survey. Structural equation modeling found differential effects of psychological contract breach and psychological contract status, the mediating roles of engagement, job satisfaction and distress on to performance behaviors, while noting the role of individual negative affectivity. Engaging nurses is critical to both their in-role and discretionary performance behaviors. Reducing negative impacts, particularly those due to breaking promises and unfair processes, while protecting the nurses' mental health, enables performance levels to be maintained. This study demonstrates that nurses' general perceptions of their employment relationship impacted their in-role and discretionary performance behaviors, especially through the mechanism of engagement. The complexity of managing nurses is highlighted by those variables that enacted positive impacts via engagement as versus the variables that led to distress and acted as brakes on performance, as well as the impact of the negative affectivity trait of the nurses.
本文探讨了通过投入、工作满意度和心理困扰等机制，将心理契约和组织公正变量与绩效行为联系起来，超越了消极情感这一感知导向的个体因素。来自澳大利亚一家中等至大型医院的护理人员（=273 人）完成了一份自我报告调查。结构方程模型发现，心理契约违背和心理契约状况对绩效行为有不同的影响，投入、工作满意度和困扰在绩效行为中有中介作用，同时注意到个体消极情感的作用。让护士投入工作对他们的角色内和自由裁量性绩效行为都至关重要。减少负面影响，特别是由于违背承诺和不公平程序造成的负面影响，同时保护护士的心理健康，可以维持绩效水平。本研究表明，护士对其雇佣关系的总体看法影响了他们的角色内和自由裁量性绩效行为，特别是通过投入的机制。通过投入产生积极影响的变量与导致困扰和对绩效产生阻碍的变量之间的复杂性，以及护士的消极情感特质的影响，突出了管理护士的复杂性。
