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心理契约状态和投入对护士各种绩效行为的新的和关键作用。

The New and Key Roles for Psychological Contract Status and Engagement in Predicting Various Performance Behaviors of Nurses.

机构信息

Department of Management & Marketing, Swinburne University of Technology, Hawthorn, VIC 3122, Australia.

Think HQ, South Melbourne, VIC 3205, Australia.

出版信息

Int J Environ Res Public Health. 2022 Oct 26;19(21):13931. doi: 10.3390/ijerph192113931.

Abstract

The study examines the impact of the psychological contract (PC), including the often-studied PC breach in addition to the novel approach of PC status, as predictors of performance among nurses, mediated by engagement, job satisfaction, and psychological distress. A sample of 177 nurses and midwives from a medium to a large hospital in Australia completed a self-report questionnaire. Structural equation modelling was used to determine associations between the predictors (i.e., negative affectivity (NA), PC breach, PC status)), mediating variables (i.e., engagement, job satisfaction, and psychological distress), and three types of performance behaviors: organizational citizenship behavior for the individual, for the organization (OCBI, OCBO) and in-role behavior (IRB) simultaneously. Specifically, psychological contract status positively predicted engagement, whereas breach negatively predicted engagement and positively predicted job satisfaction. NA positively predicted distress, and distress negatively predicted OCBO and IRB. Lastly, engagement positively predicted job satisfaction, OCBI, OCBO, and IRB. The findings indicate that psychological contract status may predict engagement (and in turn, performance) over and above psychological contract breach, and thus this novel construct should be examined further. The importance of engagement for predicting the performance behaviors and mental health of nurses may also offer new insights.

摘要

这项研究考察了心理契约(PC)的影响,包括通常研究的 PC 违背以及 PC 状态的新方法,作为护士绩效的预测因素,通过参与度、工作满意度和心理困扰来介导。澳大利亚一家中大型医院的 177 名护士和助产士完成了一份自我报告问卷。结构方程模型用于确定预测因素(即消极情感(NA)、PC 违背、PC 状态)、中介变量(即参与度、工作满意度和心理困扰)与三种绩效行为之间的关联:个体的组织公民行为、组织(OCBI、OCBO)和角色内行为(IRB)同时。具体而言,心理契约状态积极预测参与度,而违背则消极预测参与度,并积极预测工作满意度。NA 积极预测困扰,困扰则消极预测 OCBO 和 IRB。最后,参与度积极预测工作满意度、OCBI、OCBO 和 IRB。研究结果表明,心理契约状态可能预测参与度(进而预测绩效),超过心理契约违背,因此应该进一步研究这一新颖的构念。参与度对预测护士绩效和心理健康的重要性也可能提供新的见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9218/9656775/015818863aea/ijerph-19-13931-g001.jpg

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