Division of Industrial Design, University of Liverpool, Liverpool, UK.
Clinical Lecturer in Restorative Dentistry and Specialist in Endodontics, University of Liverpool, Liverpool, UK.
Br Dent J. 2022 Oct;233(8):607-612. doi: 10.1038/s41415-022-5101-1. Epub 2022 Oct 28.
Challenges and trends, such as person-centred care, demographic shifts and technological advancements, are transforming oral health systems. Inclusive design and human-centred design are disciplines highly relevant and potentially instrumental to these oral healthcare transformations. This paper provides an overview of the definitions and characteristics of inclusive and human-centred design which centre on understanding people's multifaceted needs, expectations, behaviours and relationships, and engaging with diverse and often excluded populations. Design's broad capabilities are outlined across outcome and contribution types and the potential role of inclusive and human-centred design to oral health is explored by outlining its relevance to key transformational, societal and technological shifts. Finally, barriers and drivers to the adoption of inclusive and human-centred design in oral health are discussed around three themes: awareness and understanding of the role and value of design; disciplinary differences; and the wider healthcare systems context.
挑战与趋势，如以患者为中心的护理、人口结构变化和技术进步，正在改变口腔卫生系统。包容性设计和以人为中心的设计是与这些口腔医疗保健转型高度相关且具有潜在作用的学科。本文概述了包容性设计和以人为中心的设计的定义和特征，这些设计以了解人们多方面的需求、期望、行为和关系为中心，并与多样化且往往被排斥的人群进行互动。设计的广泛能力在成果和贡献类型上进行了概述，并通过概述其与关键变革性、社会性和技术性转变的相关性，探讨了包容性设计和以人为中心的设计在口腔健康中的潜在作用。最后，围绕三个主题讨论了在口腔健康中采用包容性设计和以人为中心的设计的障碍和驱动因素：对设计的角色和价值的认识和理解；学科差异；以及更广泛的医疗保健系统背景。
