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探索使用情境对用户参与旅游短视频平台的影响。

Exploring the effect of use contexts on user engagement toward tourism short video platforms.

作者信息

Qu Fei, Wang Nian, Zhang Xianyan, Wang Lan

机构信息

Business School, Guilin University of Technology, Guilin, China.

出版信息

Front Psychol. 2022 Nov 24;13:1050214. doi: 10.3389/fpsyg.2022.1050214. eCollection 2022.

Abstract

With tourism short video platforms' increasingly fierce competition, retaining existing users and improving engagement has taken on greater theoretical and practical significance. Based on the self-system model of motivational development, this study, involving an empirical analysis of 252 user data samples, establishes a research model to determine how the use contexts affect users' psychological process and finally lead to behavioral engagement. In particular, four use contexts of tourism short video platforms are proposed-namely, information acquisition, leisure and entertainment, attention obtainment, and social interaction. Different use contexts differ in the degree to which they satisfy users' three psychological needs, thus influence their attitudinal engagement and behavioral engagement. The research results can provide theoretical and practical references on how to improve user engagement toward tourism short video platforms.

摘要

随着旅游短视频平台竞争日益激烈,留住现有用户并提高参与度具有了更大的理论和实践意义。基于动机发展的自我系统模型,本研究对252个用户数据样本进行实证分析,建立了一个研究模型,以确定使用情境如何影响用户的心理过程并最终导致行为参与度。具体而言,提出了旅游短视频平台的四种使用情境,即信息获取、休闲娱乐、获得关注和社交互动。不同的使用情境在满足用户三种心理需求的程度上存在差异,从而影响他们的态度参与度和行为参与度。研究结果可为如何提高用户对旅游短视频平台的参与度提供理论和实践参考。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d887/9729704/cda7c421c62e/fpsyg-13-1050214-g001.jpg

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