Wang Qingqing, Zhang Wensong, Wang Haikun
School of Economics and Management, Beijing Jiaotong University, Beijing, China.
Marketing Department, Beijing Rongqing Technology Group Co., Ltd., Beijing, China.
Front Psychol. 2022 Aug 5;13:954964. doi: 10.3389/fpsyg.2022.954964. eCollection 2022.
Privacy concerns can effectively predict behavioral intention between users and short-form video platforms, but existing studies lack of multidimensional scales to measure privacy concerns towards short-form video platforms. To this end, this study took privacy concerns theory as the theoretical foundation to develop and validate a multidimensional privacy concerns scale in short-form video platforms by referring to the development of Smith, Milberg and Burke' multidimensional scale of concerns for information privacy (CFIP), Sheehan and Hoy's multidimensional scale of privacy concerns, Malhotra, Kim and Agarwal's Internet users' information privacy concerns (IUIPC) scale, and Hong and Thong's Internet privacy concerns (IPC) multidimensional scale. In this research, three representative short-form video platforms, TikTok, Kuaishou and Xigua, were selected as research samples. The multidimensional privacy concerns scale was refined by qualitative interviews and open-ended questionnaires et al. and tested by item analysis, exploratory factor analysis, confirmatory factor analysis, and discriminant validity et al. The results show that the privacy concerns scale towards short-form video platforms consists of three dimensions: collection concerns, awareness concerns, and usage concerns. And the multidimensional scale developed in this study has good reliability, convergent validity, and content validity, which can help guide short-form video platforms to take targeted measures to manage privacy concerns in business practices and provide a basis for future empirical studies on privacy concerns.
隐私担忧能够有效预测用户与短视频平台之间的行为意图,但现有研究缺乏用于衡量对短视频平台隐私担忧的多维量表。为此,本研究以隐私担忧理论为理论基础,参考史密斯、米尔伯格和伯克的信息隐私担忧多维量表(CFIP)、希恩和霍伊的隐私担忧多维量表、马尔霍特拉、金和阿加瓦尔的互联网用户信息隐私担忧(IUIPC)量表以及洪和通的互联网隐私担忧(IPC)多维量表的编制过程,开发并验证了短视频平台隐私担忧多维量表。本研究选取了三个具有代表性的短视频平台——抖音、快手和西瓜视频作为研究样本。通过定性访谈、开放式问卷等方式对隐私担忧多维量表进行了优化,并通过项目分析、探索性因素分析、验证性因素分析以及区分效度分析等进行了检验。结果表明,短视频平台隐私担忧量表由三个维度组成:收集担忧、意识担忧和使用担忧。本研究开发的多维量表具有良好的信度、收敛效度和内容效度,有助于指导短视频平台在商业实践中采取针对性措施来管理隐私担忧,并为未来关于隐私担忧的实证研究提供依据。