Zhang Carol X, Wang Liang, Rickly Jillian M
University of Nottingham, Nottingham, United Kingdom.
Department of Tourism and Hotel Management, School of Management, Zhejiang University, China.
Ann Tour Res. 2021 Jul;89:103211. doi: 10.1016/j.annals.2021.103211. Epub 2021 Apr 17.
The ongoing COVID-19 pandemic has challenged the fundamental desire for social interaction in international tourism. It is vital to understand how the loss of meaningful social interaction will impact on tourists' identity change. As the pandemic first appeared in Wuhan, capital city of Hubei province in central China, the study focuses on Chinese tourists' reflections on social identity change and its associated non-interaction during the time of the unexpected crisis. Using the constructivist grounded theory approach, this qualitative research explains how non-interaction with people and place influences, and indeed is influenced by, changes in their social identities during the crisis, and shapes their future social behaviours. Theoretical and practical implications of these findings are discussed.
持续的新冠疫情对国际旅游业中社交互动的基本需求构成了挑战。了解有意义的社交互动的缺失将如何影响游客的身份变化至关重要。由于疫情最初出现在中国中部湖北省的省会武汉，该研究聚焦于中国游客对意外危机期间社会身份变化及其相关非互动情况的反思。运用建构主义扎根理论方法，这项定性研究解释了在危机期间与人和场所的非互动如何影响并确实受到他们社会身份变化的影响，以及如何塑造他们未来的社会行为。讨论了这些研究结果的理论和实践意义。
