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Perceptions of Prehospital Care for Patients With Limited English Proficiency Among Emergency Medical Technicians and Paramedics.

作者信息

Stadeli Kathryn M, Sonett Dylan, Conrick Kelsey M, Moore Megan, Riesenberg Matthew, Bulger Eileen M, Meischke Hendrika, Vavilala Monica S

机构信息

Department of Surgery, University of California, Davis, Sacramento.

Department of Surgery, University of Washington, Seattle.

出版信息

JAMA Netw Open. 2023 Jan 3;6(1):e2253364. doi: 10.1001/jamanetworkopen.2022.53364.


DOI:10.1001/jamanetworkopen.2022.53364
PMID:36705920
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11875121/
Abstract

IMPORTANCE: Patients with limited English proficiency (LEP) experience disparities in prehospital care. On-scene interactions between patients with LEP and emergency medical services (EMS) providers (ie, firefighters/emergency medical technicians [EMTs] and paramedics) are critical to high-quality care and have been minimally explored. OBJECTIVE: To identify EMS-perceived barriers and facilitators to providing high-quality prehospital care for patients with LEP. DESIGN, SETTING, AND PARTICIPANTS: In this qualitative study, semi-structured focus groups were conducted with firefighters/EMTs and paramedics with all levels of experience from urban areas with a high proportion of residents with LEP from July to September 2018. Data were analyzed from July 2018 to May 2019. EXPOSURES: Providing prehospital care for patients with LEP. MAIN OUTCOMES AND MEASURES: The main outcomes were barriers and facilitators to prehospital care for patients with LEP, assessed using thematic analysis. Four domains of interest were examined: (1) overall impressions of interactions with patients with LEP, (2) barriers and facilitators to communication, (3) barriers and facilitators to providing care, and (4) ideas for improving prehospital care for patients with LEP. RESULTS: Thirty-nine EMS providers participated in 8 focus groups: 26 firefighters/EMTs (66%) and 13 paramedics (33%). The median age of participants was 46 years (range, 23-63 years), and 35 (90%) were male. Participants described barriers to optimal care as ineffective interpretation, cultural differences, high-stress scenarios (eg, violent events), unclear acuity of patient's condition, provider bias, and distrust of EMS. Perceived facilitators to optimal care included using an on-scene interpreter, high-acuity disease, relying on objective clinical findings, building trust and rapport, and conservative decision-making regarding treatment and transport. Providers reported transporting most patients with LEP to hospitals regardless of illness severity due to concern for miscommunication and unrecognized problems. Better speed and technology for interpretation, education for communities and EMS providers, and community-EMS interactions outside emergencies were cited as potential strategies for improvement. CONCLUSIONS AND RELEVANCE: In this study, EMS providers described many barriers to high-quality care during prehospital emergency response for patients with LEP yet were unaware that these barriers impacted quality of care. Barriers including ineffective interpretation, provider bias, distrust of EMS, and cultural differences may contribute to outcome disparities and overutilization of resources. Future work should focus on the development of targeted interventions to improve modifiable barriers to care, such as improving interpretation and cultural humility and increasing trust.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a086/11875121/b71d297955cb/jamanetwopen-e2253364-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a086/11875121/b71d297955cb/jamanetwopen-e2253364-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a086/11875121/b71d297955cb/jamanetwopen-e2253364-g001.jpg

相似文献

[1]
Perceptions of Prehospital Care for Patients With Limited English Proficiency Among Emergency Medical Technicians and Paramedics.

JAMA Netw Open. 2023-1-3

[2]
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[3]
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[4]
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[5]
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[6]
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[7]
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[8]
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[9]
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[10]
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引用本文的文献

[1]
Factors Associated with EMS Clinician Preparedness to Provide Care for Patients with Limited English Proficiency.

Prehosp Emerg Care. 2025-7-15

[2]
Patient Safety Event Risk and Language Barriers: A Scoping Review.

Jt Comm J Qual Patient Saf. 2025-6

本文引用的文献

[1]
Trends in Violent Penetrating Injuries During the First Year of the COVID-19 Pandemic.

JAMA Netw Open. 2022-2-1

[2]
Racial inequity in fatal US police shootings, 2015-2020.

J Epidemiol Community Health. 2020-10-27

[3]
Working toward Equity in Emergencies (WE) through Stop the Bleed: A pilot collaborative health program with the Somali community in Seattle.

Am J Surg. 2020-3-10

[4]
Risk of being killed by police use of force in the United States by age, race-ethnicity, and sex.

Proc Natl Acad Sci U S A. 2019-8-5

[5]
Females and Minority Racial/Ethnic Groups Remain Underrepresented in Emergency Medical Services: A Ten-Year Assessment, 2008-2017.

Prehosp Emerg Care. 2019-7-24

[6]
Evaluating the Usefulness of Translation Technologies for Emergency Response Communication: A Scenario-Based Study.

JMIR Public Health Surveill. 2019-1-28

[7]
New Evidence of Skin Color Bias and Health Outcomes Using Sibling Difference Models: A Research Note.

Demography. 2019-4

[8]
Exploring the 'Patient Experience' of Individuals with Limited English Proficiency: A Scoping Review.

J Immigr Minor Health. 2019-8

[9]
Clinicians' Obligations to Use Qualified Medical Interpreters When Caring for Patients with Limited English Proficiency.

AMA J Ethics. 2017-3-1

[10]
Strategies Used by Prehospital Providers to Overcome Language Barriers.

Prehosp Emerg Care. 2016

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