Kennesaw State University WellStar School of Nursing, Kennesaw, Georgia (Dr Hedenstrom); WellStar Center for Nursing Excellence, WellStar Health System, Atlanta, Georgia (Drs Spiva and Toney); Wellstar Paulding Hospital, Wellstar Health System, Hiram, Georgia (Dr Thurman); JoAnne Gay Dishman School of Nursing, Lamar University, Beaumont, Texas (Dr Hale); WellStar Health System, Marietta, Georgia (Ms Case-Wirth); Department of Healthcare Management and Informatics, Kennesaw State University, Kennesaw, Georgia (Ms Kairu); and Coles College of Business, Kennesaw State University, Kennesaw, Georgia (Dr Sneha).
Nurs Adm Q. 2023;47(2):173-181. doi: 10.1097/NAQ.0000000000000557. Epub 2022 Nov 9.
The nurse leader role is a vital role in ensuring quality, safety, and staff retention in the health care setting. A new nurse manager often receives little mentoring support when assuming a new role. Fifteen mentor/mentee pairs were provided with 6 training sessions specifically designed using the Hale Mentoring Up theoretical framework. Surveys and focus groups were conducted at mid- and endpoints. Data were digitally recorded, transcribed verbatim, and loaded into NVivo 12. Two attributes that facilitated a positive mentoring relationship emerged from the qualitative analysis: interpersonal and organizational skills. Interpersonal skills included a mentor-mentee relationship that was built upon trust, flexibility, and learning and development; and organizational skills included building relationships both internally and externally. Furthermore, time was identified as a barrier to mentoring. A mentoring program is a vehicle to help support new nurse leaders through an educational intervention and mentoring support program. The development of a mentoring pilot program helps to strengthen future nursing leadership to support new leaders in their roles.
护士领导者的角色对于确保医疗保健环境中的质量、安全和员工保留至关重要。新的护士长在担任新角色时往往很少得到指导支持。15 对导师/学员配对接受了 6 次专门使用 Hale 指导框架的培训课程。在中期和末期进行了调查和焦点小组。数据以数字形式记录、逐字转录,并加载到 NVivo 12 中。从定性分析中出现了两个促进积极指导关系的属性:人际交往和组织技能。人际交往技巧包括建立在信任、灵活性和学习与发展基础上的导师-学员关系;组织技能包括在内部和外部建立关系。此外,时间被确定为指导的障碍。指导计划是通过教育干预和指导支持计划来帮助支持新的护理领导者的一种手段。指导试点计划的制定有助于加强未来的护理领导能力,以支持新领导者在其角色中的发展。